Question about Office Equipment & Supplies

Open Question

Brother MFC-6490FC Distinctive Ringing tone compatibility problem.

My new Brother MFC-6490FC only recognizes 4 Distinctive Ringing tone patterns. The only ring tone my local phone company provides, Long Short, is not recognized by any Brother MFC made in the last 3 years. Brother tells me there's no way to make my machine recognize the Long Short pattern, and my phone company says they can and will not provide any other ring tones for my area. Does anyone know of any way around this empass aside from returning the Brother machine and buying some other lesser brand? I'm having a hard time coughing up $25/month for a direct line for my fax, since I've been paying only $3/month for the distinctive ringing number for the last 8 years which worked just fine on my old Brother MFC fax machine. Thanks, Bob

Posted by on

4 Suggested Answers

  • 166 Answers

SOURCE: machine dials during phone calls

please check if the machine is set to correct answering mode i.e. TAD/FAX ?correct it if otherwise. in case it is ok please check whether the DRPD mode may not be switched off ,pls correct it.. HAPPY FAXING HEMANT GROVER

Posted on Sep 26, 2007

Logjam
  • 159 Answers

SOURCE: Answer a distinctive ring?

No, distinctive ring is not available on this machine.

Posted on May 27, 2008

  • 94 Answers

SOURCE: Can't find my manual.......

To receive a fax there you have to have an open “COM" port to receive the fax through. You may download the manual here: http://www.brother-usa.com/Manuals/

Posted on Oct 12, 2008

leroyal
  • 2120 Answers

SOURCE: brother intellifax 775

Did you get DSL service? You don't need anything except an ANALOG phone line.

Posted on Oct 19, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My phone and fax machine are on the same phone line, but with different numbers. So when it is on F/T setting, when our phone rings, the fax picks up and starts beeping (not screaming) on the 4th ring -...


Two different numbers on the same line means you're paying for "distinctive ring" service. One pattern of ringing for one number and another pattern for the other number. Your fax's owner's manual has the instructions for training the machine to answer on the correct pattern. If the book has disappeared, download it from here:

http://www.brother-usa.com/manuals/default.aspx?PGID=2&R3ModelID=PPF770&ModelID=455#.UAb2zVLQfaI

Nov 08, 2011 | Brother IntelliFAX 770 Plain Paper Thermal...

1 Answer

Our HP 2140 fax under distinctive ring setting DRPD was answering under our Master ring (double Ring) until yesterday it switched inside somehow where it now answers regular phone ring instead of...


Was the fax plugged into another telephone line? Maybe a power surge?

My solution would be to reconfigure the fax from scratch to learn the ring pattern.

From the Manual:

Step 1-Teach the HP Fax the ring pattern

The HP Fax will learn the ring pattern when you call it from another telephone or fax
machine.

1. Be ready to call the fax machine.
2. Press Menu repeatedly until BASIC FAX displays and press OK.
3. Use LEFT ARROW - RIGHT ARROW BUTTONS to scroll through the options until DRPD Mode displays and press OK.
Call this fax from another fax machine... Waiting Ring...
will display.
4. Call the HP Fax.

DRPD OK will display when the pattern has been learned and the HP Fax will return
to Ready mode.

Step 2-Set up distinctive ring (DRPD) answer mode

Once you have activated distinctive ring, it becomes one of the answering modes you
can select by pressing the Mode/Contrast button.

Press Mode/Contrast repeatedly until DRPD Mode appears in the display.

• In Ready mode, DRPD appears in the right hand corner of the display.
• Now, the HP Fax will manage calls and faxes as if it were set to AUTO mode
(AUTO mode on page 28)


TIP: Distinctive ring must be set up again if you reassign your fax number
or connect the machine to another telephone line. Once set up again (that
is, the fax machine has learned the ring pattern and the answering mode is
correctly set), you should test the fax machine by calling the fax number
and another number on the same line. The machine should respond
appropriately to a call placed to the fax number with fax tones, and to a
normal telephone call with the expected ring pattern.

Mar 04, 2011 | HEWLETT-PACKARD HP 2140 Fax

1 Answer

Will not pick up fax when sent to the correct number. Also we are unable to set or reset ring pattern for two longs, which it was always set for, but since the phone company made some changes to my line...


Set the FAX/MFC to MANUAL mode.
2 Press Menu/Set, 2, 0, 1.
3 Press to select DISTINCTIVE:SET?, and then press Menu/Set.
4 Press to select the prestored ring pattern you want to assign, and then press
Menu/Set. (You will hear each pattern as you scoll through the four patterns.)
Be sure to choose the pattern assigned by the telephone company.
5 Press Stop/Exit.

Sep 16, 2009 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Settings


Registering the Distinctive Ring Pattern
1
Disconnect the fax machine from any TAD or telephone company voice
mail.
2 Set the fax machine to MANUAL mode.
3 Press Function , 0 , 1 .
4 Press or to select DISTINCTIVE:SET? and press Set .
5 Press or to select the prestored ring pattern you want to assign
and press Set . (You will hear each pattern as you scroll through the four
patterns.) Be sure to choose the pattern assigned by the Telephone
Company.
Ring
Pattern
1
2
3
4
Rings
long - long
short - long - short
short - short - long
very long (normal pattern)
6 Press Stop to exit.

Aug 08, 2009 | Brother IntelliFAX 770 Plain Paper Thermal...

1 Answer

Brother intellifax 775


Did you get DSL service? You don't need anything except an ANALOG phone line.

Oct 19, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Setting personalized ring


Its called distintive Ring. This is the instructions from the manual -

VERY IMPORTANT
If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep
one of your phone numbers dedicated only to fax calls, you must leave the fax machine
in MANUAL mode at all times while using the distinctive ring feature. Here’s why:
Manual mode will never pick up a call by itself, since it is «Neutral ». When the fax
machine is in this « neutral » mode, the Distinctive Ring Feature can be activated. The
distinctive ring feature is actually an answering mode. So, do not activate FAX ONLY
mode or FAX /TEL mode while using distinctive ring; otherwise, the fax machine will
answer calls for all the numbers.
Registering the Distinctive Ring Pattern
1
Set the fax machine to MANUAL mode.
2 Press Menu/Set, 0, 1.
3 Press to select DISTINCTIVE:SET?, and then press Menu/Set.
4 Press to select the prestored ring pattern you want to assign, and then press
Menu/Set. (You will hear each pattern as you scroll through the four patterns.)
Be sure to choose the pattern assigned by the Telephone Company.
5 Press Stop/Exit.

and a link to the manual if you need it -
http://static.tigerdirect.com/pdf/brother-IntelliFax-775-Manual.pdf

Feb 21, 2008 | Brother IntelliFAX 775 Plain Paper Thermal...

1 Answer

Problem faxing


You must set the ring pattern to the pattern associated with the fax number assigned to it. 1st tho, check to see if Distinctive ring is set to "ON"

Feb 07, 2008 | Office Equipment & Supplies

1 Answer

Audible ring has changed/machine won't answer when called


It is to do with "smart ring" feature or in your area called "distinctive ring" feature. The machine won't receive unless the ring pattern matches your distinctive ring pattern. If you are not using that feature, then you must turn the feature off. Then set your receive mode to "fax tel" mode if it is your only line.

Jan 16, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Brother MFC-465CN - receiving faxes


I changed the Distinctive Ring to choice 4.
Reduce the Compatibility mode to Basic and it worked on my MFC465CN
Took me a few days to find the DR choice was the problem.
Rings are also set to 1. Hope this helps someone else who comes along.

Dec 16, 2007 | Office Equipment & Supplies

1 Answer

To recieve fax on brother


Press the 'RECEIVE MODE' button on the right side of the control panel, its next to the large 'FAX START' button. Here are your options :

Select Receive Mode
MANUAL
—You must answer all calls yourself. If you hear fax tones, press
Fax Start
to begin receiving the fax, then hang up. You can use this mode with
Distinctive Ringing. (See
Distinctive Ring
, page 8-1.)
FAX ONLY
—The fax machine automatically answers every call as a fax call. You
cannot receive a voice call, but you can dial out and make a voice call.
FAX/TEL
—The fax machine automatically answers every call. If the call is a fax, it
prints the fax. If the call is not a fax, it signals you with a double-ring (ring-ring),
different from the phone company ringing, to alert you to pick up the call. If you select
this setting, you’ll need to set the Ring Delay and F/T Ring Time features (on the
following pages). If you have extension phones on the same line as the fax machine,
set Ring Delay to 4. (See
For FAX/TEL Mode Only
, page 5-5.)
TAD:ANSWER MACH.
—This is the only setting in which you can use an external
answering machine. Your telephone answering device is connected to your fax
machine, and answers every call. Once the TAD answers, the fax machine listens for
fax tones. If it detects fax tones, it prints the fax.
The TAD setting works
only
with an external telephone answering device (TAD); it
does not work with telephone company Voice Mail. Ring Delay and F/T Ring Time
do
not
work in this setting.

Nov 27, 2007 | Brother IntelliFAX 775 Plain Paper Thermal...

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

54 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

98608 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

yadayada
yadayada

Level 3 Expert

63242 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...