I am not sure if the power was lost (lots of storms here lately in south florida and it was not connected to a power surge bar) or there is some kind of virus. but the computer shut down and when i turn it back on it is asking me for a password that i do not have and will not let me re-set up. what would caust this? how can i fix this?
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Yes it does as soon as I try to turn it on
at what stage does it ask you for the password ? it does sound like it is booting to the bios
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