We have a CLP 510 and we can't get it to print on coloured paper. . the ink smears and collects on a drum or something and goes onto the next paper. we are totally unable to get anything like a glossy photograph. or even slightly glossy paper. It prints good colour on flat paper. Recently we tried a premium paper for colour copying and printing and it just didn't take. Paper was made by storaenso and sold from Office works. My friends hp copier of similar size had no problem and did a lovely job on the exact same paper. Can you help
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: Samsung CLP 510 - won't print on photo paper.
When you do a print you have to select the option to print on glossy paper. This is because when a printer prints on glossy paper it has to print slower and the heater is heated to a temparature that is higher than regular paper so the ink will dry. You can do this in your print settings. On a document when you print you will get print options you can change the setting there.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This is not a driver or Windows issue, has the ink cartridges been changed recently, it sounds like the the paper is not being magnetically charged before the ink, unplug the power cord for 30 sec plug back in and try printing again
many times this problem is caused by the type of paper being used, especially with photos, try a different paper, or change the type of paper in the print box when you try to print. the amount of toner used is determined by the paper type. if you are printing on glossy paper you might get the smearing if you didn't tell the printer to print on "glossy" Anyway, this is most likely where to problem can be solved. good luck
I have to ask this question of you, just to make sure this is not an issue.Are you using a factory new ink or toner cartridge? Please consider the following: If you are using a refilled or third party cartridges that may well be your problem.Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges. They do this to prevent problems from contaminated inks or toner causing problems with print quality or damaging the physical printhead or photo conductors. If you are using factory new ink or toner cartridges, then please call the manufacturer’s Technical Support for assistance with the warranty on the cartridges Don
For starters remember this is not meant to be a PHOTO Printer, I am guessing the Spearing is because Glossy paper does not hold the toner like Regular paper or at least until it is fused. I am a technitiian and i also own this printer.
Some paper tints can cause problems with color images, so make
sure that you're using plain white paper, not another color such as
beige, yellow, or blue. Even an off-white shade can affect your colors.
In addition, paper type can slightly influence your ink color.
Highly absorbent papers can draw in the ink so quickly that the printed
image may seem dull or a little washed out. If this is the case, try a
coated paper that is specifically intended for color printing. If
you're printing those important family vacation photos, use a
good-quality glossy paper.
If your colors are way off, you may
be running out of one or more ink colors. For example, blue and yellow
are mixed to make green, so if your grass seems blue rather than green,
you may be running out of yellow. Check your ink cartridges and replace
any that are low or exhausted.
Thank you, & post back if you still need assistance.