Question about GE GSS20IEPWW / GSS20IEPCC Side by Side Refrigerator

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Water leaking from bottom of unit

Today my refrigerator started leaking from under the unit; We pulled out the frig and the water line was dry, but a substantial amount of water keeps pooling from underneath, on both sides (frig and freezer). Everything else works just fine...the only way we have been able to stop the leaking is to turn off the water supply, which also stops the ice maker (I assume), and also turns off our water in the kitchen...can anyone help me?

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  • Anonymous Aug 31, 2008

    Hot Point brand leaking from the bottom 1 or 2 times a day. I don't have a clue what could be wrong the frig is only about 7 years old.

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For original poster: Check all milky white colored (polyethelne) plastic water lines. These lines tend to get brittle and can crack over a period of time. They extend from the water valve to the ice maker, and from the water valve to the inside of the refrig to a "radiator" so the water can chill, before it runs back out the refrig, past the left side of the refrig behind the bottom grill, through a coupler, and up through the bottom hinge of the freezer door. I'd also advise putting in a separate shut off for the water supply to the refrig so you can have water to the rest of your house when you have a problem with the refrig.

For next user with similar problem: you can check the above, but it may be that the defrost drain is plugged. (on a S x S unit, it is located at the bottom of the freezer compartment, behind the back wall.) If you have a layer of ice on the floor of the freezer, that's a dead give away of a blocked defrost drain tube, Use a turkey baster with hot (not boiling) water to flush it out.

Posted on Aug 31, 2008

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My name is Peter. I am a retired field service refrigeration technician.

I am sorry to say you have a serious problem.

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