Ok , what you do is you pry off the bottons on the front, then there should be a screw. unscrew it. then youll see the screen thing. there will be two metel circals, one of them is probably dusty, just wipe it off and put every thing back together, the buttons just snap back on.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Remove the back and check and see if the battery isn't fully connected I put a folded peace of paper and put it on top of the battery Also push softly but firmly on the Rubber rectangle above the battery (This is the Chipset For the screen, Black screen Blue ring problem) and put the back on.
There is a trick to charging the battery in these small mp3 players. It wont charge if it is turned on, and it won't charges if it's turned off. Here what to do... 1. plug the payer into your USB port. or wall charger 2. switch thje palyer on using the mechanical switch (on the side) 3. turn it off by either holding down the play button, or selecting "System" from the menu 4. The screen will go black and the battery will begin charging.
The power button is also the Menu button - click and release once while the player is on, and see if it gets you back to the main menu. Or press the left arrow key and see if it will get you back to hte previous menu.
You can set the timer under Auto Power Off and Sleep settings to turn off the Sansa
player automatically when it is playing for a certain time.
1. Press Menu button to return to the Main Menu.
2. Move to Power and select it.
3. Select Auto Power Off or Sleep.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor
k, so now the SanDisk sansa m240 1GB mp3 player, when you turn it on, it freezes.
I have tried to change the battery and everything and it still wont work. What is happening here? others that have had the same problem. I researched this online and found out that there was a rather large bad batch of these mp3 players shipped in December. they suggest calling sandisk tech support at 1-866-726-3475 for a replacement and getting a RMA number or going back to where you bought it and exchanging it.