Question about Canon PowerShot SD600 Digital Camera

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Lens error,restart camera

Lens will not close

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  • boots08 Oct 03, 2008

    my camera, Canon Powershot SD600 Digital Elph, lens will not close. when I power on the camera it shows my welcome picture on the LCD screen then beeps 3 times and message "lens error restart camera" appears on LCD screen. How do I restart the camera???
    Thanks...

  • smileys Oct 03, 2008

    my camera, Canon Powershot SD600 Digital Elph, lens will not close. when I power on the camera it shows my welcome picture on the LCD screen then beeps 3 times and message "lens error restart camera" appears on LCD screen. How do I restart the camera??? Thanks...

  • esharoky Oct 07, 2008

    The lense on my PowerShot SD870 will not close. When I power up, everything is fine, there are no error messages. I can still take photos but the will not focus and are all blurry! How do I get it to close!?

  • juanabanana Oct 07, 2008

    When I turn on my camera it says lens error restart camera... so i dont know how to retart a camera

  • mickthompson Nov 28, 2008

    my camera, Canon Powershot SD600 Digital Elph, lens will not close. when I power on the camera it shows my welcome picture on the LCD screen then beeps 3 times and message "lens error restart camera" appears on LCD screen. How do I restart the camera??? Thanks...

  • sitibit Jan 04, 2009

    my camera is doing the same thing as everyone else posted. (turning on waiting 5 seconds to beep a few times and go black reading, "lens error restart camera." only im tapping, hitting, twisting, shaking, practically beating my camera up, and im still getting NO RESULTS! this is so random, my camera never made grinding noises or had ANY problems before. HEEEELP!!??!?

  • luciani Jan 08, 2009

    This is Bull! I have the same problem. Lens Error! The camera was never dropped or handled improperly. What to do?

  • kdihope Jan 09, 2009

    I have a Canon Elph SD600. It is reading "lens error, restart camera" with the lens locked in the OUT position. I have taken off the cover and cleaned all around the lens as gently as possible. I have tried to sort of work the lens back and forth to loosen it and no luck. The lens doesn't even attempt to do anything when I power it up, nothing. Please, help!!!

  • Omar SERY Feb 15, 2009

    my camera turns on it shows the cannon screen then it goes black and says lens error restart camera and the lens are Way out i tried taking out the battery and the memory card but nothing is working what do i Do?

  • Anonymous Feb 27, 2009

    So when i got out of my car tonight the i forgot the camrea was on my lap and it droped on the concrete and when i turned it on to see if it was broken it said "lens error, restart camera" How do you restart the camrea

  • Anonymous Mar 08, 2009

    I have the same lens problem but the lens is in. Lens error, restart camera

  • Anonymous May 08, 2009

    Canon 9015 up to restart tricks - yeah gave it a bit of tapping

    and thumping - bit of cajoling and eyeballing and it starting

    working, going with the grit theory - John Bethune

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My Camera: Canon PowerShot SD770 IS Digital Camera

Went to the beach yesterday, by the end of the night my camera gave me this error: "lens error, restart camera". The lens would no longer come out.

I figured sand got stuck within the lens, so I did the following:

1. Turn camera up-side-down (with lens facing down)
2. Gently tap the sides of the camera (to loosen particles in lens)
3. Turn camera on
4. The lens will eventually come out
5. Gently tap the sides of the lens
6. Turn camera off (continue tapping side of lens as it retracts)

I turned the camera on and off a couple of times to ensure I removed all sand particles from the camera.

Now the camera works...thank god.

Posted on Nov 30, 2009

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I had this problem of the lens being stuck all the way out on a Canon Powershot SD600. Upon pressing the on button, the camera would make an error sort of buzzing and clicking. The screen would turn on and would briefly display lens error, restart camera and then shut off. I thought it was hopelessly broken. I came to this site and tried the suggestion of gently but firmly pushing the lensback in while turning on the camera. I tried that and it didn't work, nor do I recommend that. The amount of pressure needed to try and force the lens back in is surely such as playing with disaster.

I tried the other recommendation of working the lens by gently twisting it back and forth and rocking it gently side to side and periodically tapping the side of the camera against the palm of my hand particularly with the lens facing downward so as to dislodge the debris; sending it out in the reverse direction it came into the camera.. This seem to loosen the tightly locked lens. I continued gently working the lens as to pulverize/dislodge the dirt or sand particle caught in the moter or lens mechanism. All I know is it tworked.

Posted on Jan 03, 2009

  • dagermike Jan 03, 2009

    This method fixed the lens problem. The lens retracted on its own and the camera now works normally again.

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Who can fix this problem?..

Posted on Oct 03, 2008

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I had this problem with my SD600-- after a couple of days of making a grinding sound when the camera powered on and off, it finally stuck with the lens fully extended. When I turned the camera on, it waited 5 seconds, then beeped, displayed "lens error, restart camera" and shut off.

After much cajoling, shaking and knocking, I finally tried the following: turned the camera on, and gently but firmly pushed the lens itself back into the camera. It's back to the old grinding when opening and closing, but it still works.

Good luck.

Posted on Oct 31, 2008

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The method of gently nudging the lens bach and forth was the way to go. I had to open the battery door so as to control the powering off of the camera. When the battery came out, it stopped the camera from shutting off and when I put the battery back in, the camera tried to power on again quicker. it gave me several attempts at freeing the lens. The way to do it is to gently "pursuade" the part of the lens closest to the camera. Not the smaller outer part. This lens getting stuck happened when the battery ran out of power with the lens in the out position. Good luck. This was much better then the time I sent it out to be repaired. This would have been a costly repair. Thanks FixYa, and you too dagermike.

Posted on Mar 08, 2010

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The method of gently nudging the lens bach and forth was the way to go. Is true it WORKED for me.

Posted on May 02, 2010

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