Question about Hitachi 50V500 50 in. HD-Ready LCD Television

3 Answers

Hitachi Class Action Lawsuit

Hello,

The law firm is HORP&B in Dallas, Tx. Website is www.reyeslaw.com. Contact name is Victor 1-877-308-7900. Some other Hitachi TV owner on this forum started the Class Action Lawsuit and I like you just wanted to state my case and how I feel they are treating Hitachie TV owners unfairly. Even though Hitachi has denied me 4 times to send me new Optical Light Engine @ N/C because my TV is too old blah blah blah blah...... I got another email just last week from a Hitachi TV owner stating that his TV is also 4 years old and Hitachi agreed just last week to send him this new part @ N/C. They treating people unfairly and case by case but there is no set criteria to whom they are agree to send a part to and who they deny???? Their excuses are simply bogus and lame!

Good luck.

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  • 8 more comments 
  • Anonymous Sep 22, 2008

    50V500A purchased 24 May 2004. I have the red cloud TV repair man states LE if in need of replacement. Hitachi says set to old to far past warranty.

  • kenneth bass Sep 24, 2008

    I HAVE THE RED CLOUD PROBLEM. I PURCHASED MY TV JAN.,2004. HITACHI REP SAID IT WAS TOO OLD TO RECEIVE A LIGHT ENGINE AT THEIR EXPENSE. SORRY ABOUT YOUR LUCK IS THEIR ATTITUDE.

  • Anonymous Dec 10, 2008

    I purchased my Hitachi LCD 51 inch tv in September of 2004 from Sears. It also generated a "red cloud" that started out small then grew to the size of the screen. In addition to this it began generating a yellow cloud with small black streaks and it has taken up the full screen. Now I have two colors presently. It seems like every several months a new color comes into play. It's just horrible. I have not looked into getting it repaired because I know the cost will be terribly high. Please inform me in how to get in this Class Action Lawsuit. Thank you.

  • Anonymous Feb 20, 2009

    Hi; my name is Jorge N. I got tired of calling HITACHI 50V720 about this symptoms: HUGE brown spot covering almost the whole screen; it is a combination of blue and red also. Hitachi customer service said that they never hear of that problem and all they could do for me is refer me to a technician close to where I live, some experts told me that probably is the light engine. I even spoke with a Hitachi's supervisor; I tried for a few more days during the year 2008 with this peolpe denying the problem, I heard some peolple got their problem solved and I feel descriminated since how Hitachi pick wich customers to help; Im just leting my tv die little by little and watching 2800.00 dollars expended.

  • Anonymous Feb 22, 2009

    my hitachi 50v720 50" is having the same problems orange and yellow getting bigger and bigger

  • Xaneth Feb 23, 2009

    Question:
    I bought mine used from an individual, therefore, do not have a proof of purchase, say from Best Buy. How can I get the same service? What do they ask for? Out of warranty of course...

  • Xaneth Feb 28, 2009

    So after calling in to Hitachi, they gave me the number to a local reseller that could service it. The local reseller told me that they sometimes cover it, sometimes don't, it's hit and miss. Labor around $250 to $300.

  • deadon1 Feb 28, 2009

    TV has a red hue to it you can not grt rid of. the warranty guy takes 2 to 3 months to get out and fix it and it happens again all he does is re-program and does not last,

  • Anonymous May 12, 2009

    I was told by the Hitachi rep, that he had never heard of the yellow spot problem and to get a tv service person to look at it. I purchased the tv in 04-05? and last marcthe bulb went out. It took forever to get it replaced by place I purchased the tv from. Now don't know what to do. Heard different stories... service 75.00 to come and look and have 1100,=.00 to fix from others. So, I am hurting my eyes watching my 3000.00 go out!!!! 50 flat screen V50710

  • drp643 May 11, 2010

    Jim, who did you talk to, because I have been on the phone with Hitachi a countless number of times and have never gotten anything out of them other than the statement that the TV is too old and out of warranty.

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I have a 60 inch lcd with the red cloud, bought the tv in 04 called hitachi about it and there sending my tv repair man the light engine no cost. Everyone just needs to call them again. thanks Jim

Posted on Jan 06, 2009

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50V500A purchased 24 May 2004. I have the red cloud TV repair man states LE if in need of replacement. Hitachi says set to old to far past warranty.

Posted on Jan 08, 2009

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Gabby....who did you talk to at Hitachi?
thanks
sportstwe@yahoo.com

Posted on Jan 07, 2009

  • helmet veshdon Sep 17, 2010

    Have you thought about hiring a personal injury attorney to scare hitachi a bit?

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SOURCE: Hitachi Class Action Lawsuit

Look you $2,000.00 somthing you what to get your money out of it.
I know and there are alot of other people out there who pay good money
can't go out and the next new model ever year.
Yes I what my TV fix and fix right and not pay for bad parts.
So Dum *** unless you work for Hitachi ******* or fix the TV RIGHT.

Posted on Sep 20, 2008

6ya6ya
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Posted on Jan 02, 2017

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I then called customer relations back and let them know I joined a class action suit and asked them to add it as a note to my file.

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