Question about Apple iPod shuffle MP3 Player

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Ipod wont show up in my computer or itunes...

I recently aquired a 160gb black video ipod from apple and when i plug it in it charges but it wont show up in my computer or itunes...please assist My i pod shuffle isn't the 2nd generation one its the first one and my computer or i tunes wont find it. it charges after i fiddle with it for like 25 min i can still listen to music but it just cant be found by i tunes or my computer. I've tried all the help and troubleshooting none of it worked. if you have any other suggestions it would be very helpful.

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  • fendyc718 Aug 31, 2008

    its not the 160 gb video i pod its just the shuffle with the problem

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Try reinstallin the ipod drivers on your computer and try doing it again... it will work... thank you

Posted on Sep 04, 2008

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When i plug my ipod on to itunes it wont show up


Sometimes your iPod fails to display in iTunes, which will keep you from being able to transfer songs from your computer to your iPod. If this happens, there are a number of steps you can take to resolve the issue.
Is it the iPod? Your iPod could fail to show in iTunes for a variety of reasons and this issue can be resolved by something as simple as rebooting your iPod. To reboot your iPod, first lay it on a flat surface. Using your thumb and index finger, press the play and menu button at the same time. If done correctly, your iPod screen will go blank and then you'll see the Apple logo. Is it the USB cable? Your iPod could fail to show in iTunes if you are using a defective USB cable. Try connecting your iPod to another computer that has iTunes installed using the same USB cable. If iPod again fails to show in iTunes, replace the USB cable. Is it my computer? One of the most common reasons your iPod doesn't show in iTunes is because your computer doesn't recognize your iPod is connected. Troubleshooting your computer/iPod connection Disconnect your iPod from the computer and reconnect. If your iPod still doesn't appear in iTunes, disconnect your iPod and reboot your machine. Once your computer has restarted, reconnect the iPod. Is it iTunes? Your iPod could be fail to display in iTunes if there is a issue with your iTunes program. If there is a problem with iTunes you can try updating the software to the most recent version. If that doesn't resolve your problem, re-install iTunes. b> http://www.itunes.com/ b> http://www.apple.com/support b> iPod Won't Connect to iTunes b> Apple's iTunes software contains mechanisms specially designed to sync with your iPod, allowing you to transfer music, videos and other media from your computer. If you find that iTunes does not recognize or allow you to access your iPod, then you cannot perform some of the device's most fundamental functions. Fortunately you can often resolve this problem without expensive maintenance, simply by doing a bit of troubleshooting and determining the cause of your connectivity problem.

Try resetting your iPod. Apple recommends this as a first step in troubleshooting an iPod not appearing in iTunes, since a quick reset will often restore functionality. If you use a click wheel iPod, hold down the "Menu" and center buttons until the Apple logo appears on your screen. For the iPod Touch, hold your "Home" button and "Sleep" button simultaneously until the Apple logo appears. Charge your iPod battery. If your battery has absolutely no power left, your iPod will often remain unresponsive even when plugged into iTunes. Try charging for three to four hours and then try connecting again. Plug your iPod into your computer using a different USB port. Sometimes a failed connection can mean you have a faulty USB port, so try plugging your USB cable into a different port and see if the iPod appears in iTunes. Verify that you have the latest version of iTunes. Visit the iTunes page Apple.com and check to see the latest version available. If you do not know which version currently runs on your computer, click "About iTunes." For Mac users, this option will appear under 'iTunes" on your menu bar. For Windows users, the option will appear under "Help" on your menu bar. Download the latest version of iTunes if necessary. Reconfigure your iPod service. If running iTunes on a Windows computer, click "Start > My Computer > Manage," and select "Services and Applications." Under "Services," select "iPod Service" and click "Stop." Leave the window open and connect your iPod to your computer. When your iPod shows up on your computer, click "Start." Reinstall iTunes. If simply updating iTunes does not work, you may have defective software. Try removing the program from your computer and completely and reinstalling it.

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My ipod wont show up on the bar when i plug it in the itunes


Sometimes your iPod fails to display in iTunes, which will keep you from being able to transfer songs from your computer to your iPod. If this happens, there are a number of steps you can take to resolve the issue.
Is it the iPod? Your iPod could fail to show in iTunes for a variety of reasons and this issue can be resolved by something as simple as rebooting your iPod. To reboot your iPod, first lay it on a flat surface. Using your thumb and index finger, press the play and menu button at the same time. If done correctly, your iPod screen will go blank and then you'll see the Apple logo. Is it the USB cable? Your iPod could fail to show in iTunes if you are using a defective USB cable. Try connecting your iPod to another computer that has iTunes installed using the same USB cable. If iPod again fails to show in iTunes, replace the USB cable. Is it my computer? One of the most common reasons your iPod doesn't show in iTunes is because your computer doesn't recognize your iPod is connected. Troubleshooting your computer/iPod connection Disconnect your iPod from the computer and reconnect. If your iPod still doesn't appear in iTunes, disconnect your iPod and reboot your machine. Once your computer has restarted, reconnect the iPod. Is it iTunes? Your iPod could be fail to display in iTunes if there is a issue with your iTunes program. If there is a problem with iTunes you can try updating the software to the most recent version. If that doesn't resolve your problem, re-install iTunes. b> http://www.itunes.com/ b> http://www.apple.com/support b> iPod Won't Connect to iTunes b> Apple's iTunes software contains mechanisms specially designed to sync with your iPod, allowing you to transfer music, videos and other media from your computer. If you find that iTunes does not recognize or allow you to access your iPod, then you cannot perform some of the device's most fundamental functions. Fortunately you can often resolve this problem without expensive maintenance, simply by doing a bit of troubleshooting and determining the cause of your connectivity problem.

Try resetting your iPod. Apple recommends this as a first step in troubleshooting an iPod not appearing in iTunes, since a quick reset will often restore functionality. If you use a click wheel iPod, hold down the "Menu" and center buttons until the Apple logo appears on your screen. For the iPod Touch, hold your "Home" button and "Sleep" button simultaneously until the Apple logo appears. Charge your iPod battery. If your battery has absolutely no power left, your iPod will often remain unresponsive even when plugged into iTunes. Try charging for three to four hours and then try connecting again. Plug your iPod into your computer using a different USB port. Sometimes a failed connection can mean you have a faulty USB port, so try plugging your USB cable into a different port and see if the iPod appears in iTunes. Verify that you have the latest version of iTunes. Visit the iTunes page Apple.com and check to see the latest version available. If you do not know which version currently runs on your computer, click "About iTunes." For Mac users, this option will appear under 'iTunes" on your menu bar. For Windows users, the option will appear under "Help" on your menu bar. Download the latest version of iTunes if necessary. Reconfigure your iPod service. If running iTunes on a Windows computer, click "Start > My Computer > Manage," and select "Services and Applications." Under "Services," select "iPod Service" and click "Stop." Leave the window open and connect your iPod to your computer. When your iPod shows up on your computer, click "Start." Reinstall iTunes. If simply updating iTunes does not work, you may have defective software. Try removing the program from your computer and completely and reinstalling it.

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1: Plug your iPod into your computer.

2: Hold the power button and the menu button (underneath screen) down simultaneously until the screen goes black, then shows the Apple logo again. Then release the buttons.

3: Wait for five to fifteen minutes until your computer plays a "chime" sound. The iPod should then show the "locked" screen with the battery logo, and you should be good to go. You will probably want to resync your media to your iPod at this point, and make sure it's charged.

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Connect the ipod to your computer and let it sit for about fifteen minutes. Then it should show up in your computer and under itunes. Usually, if your ipod dies completely, when you try to charge it using a wall or car charger, it will do that, just flashing the apple logo and going back off. Leaving it plugged up to the computer will allow the battery to charge just enough so that it can sync with itunes. While it is plugged into the computer and charging, it should say something like, battery very low, charging. It should work after letting it sit plugged up to the computer.

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Apple screen


Connect the ipod to your computer and let it sit for about fifteen minutes. Then it should show up in your computer and under itunes. Usually, if your ipod dies completely, when you try to charge it using a wall or car charger, it will do that, just flashing the apple logo and going back off. Leaving it plugged up to the computer will allow the battery to charge normally, just enough so that it can come on and sync with itunes. While it is plugged into the computer and charging, it should say something like, battery very low, wait few minutes, charging. It should work after letting it sit plugged up to the computer.

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Unistall ITunes and all Ipod Software.

Remove Ipod for the computer.

Reinstall all software. Make sure ITunes is updated to the current version.

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Have you tried resetting either ipod? In order to reset it, you just need to hold down both the menu button and the center button at the same time until the ipod turns off. then the apple will pop up on the screen and it will start up like normal. If this doesn't fix the problem for either ipod, then most likely the problem is with itunes or your computer. I would say that if it doesn't even show up on your computer anywhere, you're probably missing a driver or something.

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you might have already tried this, but just to eliminate the obvious

1. download and install the latest version of itunes
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Could be a problem with the logic board. It should still be under warranty so I'd take it to an apple store and let them replace it for you.

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Start with these five simple solutions: Reset, retry, restart, reinstall, or restore

http://www.apple.com/support/ipod/five_rs/

If you need more assistance let me know. I'm here to help.

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