Question about Gateway 3522GZ Notebook

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Gateway 3522GZ display

Display went dark on startup, the video is there, but so dark it is only visible isn a darkened room. Remote monitor works fine. Power down, power up, unplug plug in hard drive, nothing helps. Ideas?

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  • nimaaxmed Jan 09, 2009

    My laptop is doing the same thing AND suspiciously enough it's the same Gateway model and everything , i can see the windows still open on
    the screen however it's flashes completely dark. None of the programs close
    i just can barely see them! I think it's simply the internal lamp or something
    but the flashing usually stops after a few minutes :S



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Some searching on forums convinced me the inverter had failed. Picked one up for $65, removed the frame around the screen, removed the mounting screw for the inverter, and unplugged both ends of the old and plugged in the new. Put it back togeher and fired it up, bright again. Key here was that a remote monitor still worked which meant video card was OK. The lamp could have been bad, but apparently the life of lamps is pretty decent.

Posted on Feb 02, 2009


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Firstly, I would suggest you to try it on another another/External Monitor through Vga port or Hdmi port if available (I can't make it specific since you didn't mention whether your system is Laptop or Desktop). If the video/display shows up on the external monitor, then the problem is with the Lcd of your computer. In most cases, it can be repaired. It'll only need to replaced some parts, maybe capacitors or inverter or backlight led. While the machine is On, look at the display very carefully, and check if you can see the display even if it's dark or not. If you can see the display without light, the problem is with the Backlight, replacing the backlight tube will fix it. But to do this, you'll need to know how to disassemble the monitor/display and how to fit it. All electrician's materials like soldering iron, soldering paste, soldering wire, screwdrivers should be ready. I would suggest you to call and bring a technician or visit a service center.

If the video/display is not showing on the other monitor/external monitor, then the problem is with the system inside the box/case. To start troubleshooting this, first turn off the machine, remove hard disk, Cd/Dvd drive, Ram/s and boot again. Can you see anything on the display, if so, the problem is with one of the removed units, first install the Ram and reboot the system, and then followed by Hard disk and Cd rom. Most problem with no/dark display is related to ram, in rare cases (if unfortunate it with the Bios chip on the motherboard). Sometimes display/video card. If Ram isn't the problem, then your best option replace the motherboard. Some service also repair laptop/desktop motherboard. You can contact Gateway for more details using this form (click here).

If you follow the above instructions correctly, you'll be able to find out the source of the problem.

I wish you good luck.

Thanks for using FixYa.

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1 Answer

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Totally darken the room your computer is in, and see if you can see a very-dim image on your computer.
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Try connecting the monitor to a different computer, to see if the monitor is OK.

Try connecting a different monitor to your computer, to see if the video-card is OK.

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