Question about Whirlpool Washing Machines
Possible Causes / Procedure
1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and
Central Control Unit (CCU).
3. Check the drive system for any worn or failed components.
4. Plug in washer or reconnect power.
5. Verify CCU operation by running a Diagnostic test or any
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations .
8. Check that the serial harness at the MCU is not mounted
upside down. The wires should be to the left when facing the
Posted on Aug 31, 2008
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Hello Roger, thank you for your inquiry!
Based off the information you have provided you would like to know what an E-11 error code means on your Frigidaire washer. An E-11 error code means that the fill time is too long. This could be a possible problem with your pressure sensor, water valve, or main control panel. If the water pressure is below 30 PSI then it will continue to display the error code of E-11. Also make sure the hoses are not restricted or blocked because this could cause the error code to display. I hope this information has been helpful to you. -Matt
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An "F-11" error code on a Whirlpool Duet could cause your washer to become inoperable and stop in the middle of a load. The cause of the problem could be a number of things and may require new parts.
F11 can mean anything from motor to motor control board to ccu board to wiring harness connecting ccu to mcu to motor.
The "F-11" code could appear with the dash or without the dash on the LCD screen. Be aware that there is also an "F-H" code that could look similar to the "F-11" code. Listen for 11 beeps to go along with the error code's first appearance.
The error means that there is no communication between the "Motor Control Unit" and the "Central Control Unit." This means that any operation selected like "Pre-wash" or "Large Load" cannot be sent to the motor for the washer to operate.
Open up the washer panel to check the wire connections between the two units. If any plugs are loose or unplugged, reconnect them. Check to make sure none of the wires are stripped, rusty or broken off. After you reconnect the wires, rerun the washer to see if the error appears again.
If you do not know or understand the inside components of your Whirlpool washer, leave the job to a professional. Contact the store where you purchased the washer or Whirlpool customer service directly.
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