Question about Olympus Camedia C-5050 Zoom Digital Camera

2 Answers

Can C-5050 be repaired?!!!!!help!!!

My father has an Olympus C-5050z . the camera was on a tripod ,but the legs were unbalanced , so it fell down , and hit the edge of a wooden table (still attached to the tripod). The cylinder holding the lens , which was almost completely out , became displaced , I mean inclined toward down . the LCD still showed all the items , but the picture was blurred (in fact , not focused properly) , and the camera was trying to move the lens to focus , but It just didn’t move , and the cam just made weird sounds. I was panic , so I moved out the batteries , and tried to push the lens (cylinder) up , manually . though it was very firm , it went up , and looked almost straight again. I placed the batteries , turned it on , but after struggling to move the lens , it made the beep sounds , like when the lens cap is on , so obviously the LCD was black . In playback mode though , everything is fine. I have no idea what’s inside that cylinder , and don’t know if there is something broken , or just displaced. I’m in a small town now , for vacation , and I can’t have it repaired during the next week. So I’m very anxious now and wanne know is there any chance for it to be repaired? I also wanne know , is it possible to be repaired so just the lens moves in and out like before ,I mean it looks fine and working “physically” (but with bad picture quality) ?

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It can be repaired, the lens most likely came off its "tracks". All zoom lenses work the same way, an inner lens tube has helical tracks that turns and the outer lens is on a slide, the outer lens lugs ride in the helical tracks and move the outer lens in and out. The C5050 has a fragile lens exxtender feature and it is the weak link in an otherwise superior 5Mp camera. If you are not willing to take the plunge by removing the lens from the camera (a rather involved procedure) I can attempt to get the lens back on its track. I dont believe it will focus corectly without an aligned lens as the focal plane will not be uniform across the CCD. Let me know at pishta68 at hotmail dot com

Posted on May 12, 2008

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I have repaired many C-5050z and C-4000z, both have mechanically similar lens units. Providing the lens unit has not been forced or damaged after the drop, it could be repaired, but the lens unit must be removed from the camera and dismantled, then reassembled, main problem is: if you have forced it and damaged the tracks or lost any of the tiny track followers, then a new lens unit will be the only way to fix it.

Posted on May 15, 2008

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Posted on Jan 02, 2017

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Hi Annie....I just found this Repair Advisory from Olympus, and it sounds exactly like what's happening with your camera (same as mine).... Hopefully your camera is within the 4 year free repair period for this defect -- sadly, mine was not.... Best wishes & blessings! Michelle

OLYMPUS C-5050 ZOOM
REPAIR SERVICE ADVISORY

It has recently come to our attention that a limited number of C-5050 Zoom cameras may
exhibit the following symptoms:

In picture taking mode, the camera will produce pictures that are of a gray or
purple tone or the pictures will be completely black. If the LCD monitor is used
to compose the picture, the preview display will also be dark.

NOTE: This problem may be accelerated if the product is frequently exposed to hot and humid
environments.

We sincerely apologize if you experience this problem. In response, Olympus Imaging America
Inc. will cover all costs involved in repair service in order to bring the product back to full
working specifications. Olympus Imaging America Inc will extend the repair service coverage
for this defect for up to four years from the purchase date of your product. The following
facilities are equipped to service Olympus digital camera products in the United States:

Olympus Imaging America Inc.
400 Rabro Drive
Hauppauge, NY 11788-4258

OR

Olympus Imaging America Inc.
1805 Holder Street, Suite 170
Cypress, CA 90630-5145

An Olympus representative will work with you to determine if your product requires service and
to provide you with complete product repair instructions if needed. Please give us a call at (888)
553-4448, Monday through Friday from 8 am to 10 pm Eastern Time. If you would like to
correspond with us via e-mail, please send your message to: customersupport@olympus.com

This policy applies to products distributed in North America by Olympus Imaging America Inc.
For products distributed outside of North America, please visit the Olympus homepage
(www.olympus.com) to find the distributor in your area.

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