Question about Jensen Q2749J 27" TV
Blue screen and lock or a key picture
Thanks fixed my problem
Posted on Dec 28, 2008
Tips for a great answer:
Look at the screen. If you see a red key on the bottom of the screen,
press "Function" and "Mute" on the remote at the same time.
This will unlock the channel. Do this if you want to bypass the lock to watch a
certain show or channel while leaving the TV locked. All other channels will
remain locked and the TV will lock again when it is turned off.
• Unlock all of the channels on the TV by
entering 0711 or 3308. These are the Jensen factory reset codes that will reset
the TV to the original factory settings. By doing this, you will loose any
information that you have stored in the TV, such as channel labels and
schedules. You will have to program the TV again by going through the entire
initial set up.
•Call the technical support service number
in your owner's manual if neither of those codes work. A technician can help
you troubleshoot the television as the problem may not be the parental lock
feature. Have the model number and serial number of the TV available when you
• Take your television to a TV repair shop if neither of the codes work and the TV locked by itself while it was turned on. In this case, the TV may need to be rewired.
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