We used our Dynex successfully for several months (serving 2 computers) and then, after a big thunderstorm the other night, now Computer 1 internet will only work when plugged directly to the modem. However, Computer 2 connects through the switch still, no problem. So it seems that the modem is fine, but there's a problem with the switch or Computer 1 cable. Your thoughts?

Try using different ports on the switch. I have seen power surges burn out individual ports on a switch. Put tape over the faulty port so you won't forget it is bad or replace the switch.

Disconnect computer 2 from switch and connect computer 1 to the same port. If computer 1 does not work its network adapter may have been damaged from a power surge. Replace the network adapter.

Good luck!

Thanks for your question.

Given that one computer works and the other does not would tell me to change out cable to see if it fixes the issue, if not then the switch would be the issue on that particular side. Nine times out of ten its the cable itself.

Whichever the case may be you still would be recommended to try another Ethernet cable. Now the lan card inside the computer 2 should also light up when connected, so I would pay close attention to the lan card as well.


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Best of luck

rulds2008

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