Question about HP Office Equipment & Supplies
I just picked up an officejet 7410 off craig's list for free because it a had a carriage jam error. I followed all the online instructions to fix it and nothing worked. I tore the printer down to the guts and found a black plastic gear that had a cracked shoulder. This gear is pressed onto a metal shaft which is splined. The splines are to keep the gear from spinning on the shaft. The crack in the shoulder of the gear was allowing it to spin on the shaft which it was not supposed to. I'm assuming the gear cracked due to a paper jam. I fixed this by drilling a 1/16th diameter hole through the shoulder of the gear and the shaft while the gear was installed on the shaft. Then I installed a roll pin(or tension pin) into the drilled hole, thus keeping the gear from spinning on the shaft. Now it works great. One of the pics has a yellow mark where the crack is, with the pin installed 90 degrees to the crack. This requires a little skill, but I hope it helps.
Posted on Apr 03, 2009
I had the same problem, once i cleared the cartridge jam it would say paper jam!
the way i fixed this was i took both the cartridges out, and put them back in. and pressed okay, i put a few, maybe three sheets of paper in my printer. i had to somewhat force feed the first pieve of paper, just a little, but it should take the page after wards, it if does not, try just one sheet. once it takes the first, you will notice the sheet still waiting to be printed on moves forward setting it back in place so the printer will take that sheet next.
hope this helped!
Posted on Dec 08, 2008
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Posted on Jan 02, 2017
Try resetting the printer (pressing the cancel button and connecting the power supply, check in the HP website if this is correct for your printer model) , after the reset the printer will clear any errors and will recalibrate the mechanism including the paper feed mechanism and the carriage.
Also check if the carriage is moving freely by disconnecting the power and moving it by hand.
Posted on Feb 04, 2008
I was able to run run a piece of photo paper through a couple of times and printer now seems to be working again. The theory was that running a heavy piece of paper through might help clear little piece of paper that was not visible. The photo paper is less likely to tear if it gets jammed too.
Posted on Apr 20, 2008
SOURCE: Carriage jam error
Perform a semi-full reset on the all-in-one by following the steps below
Take out the cartridges from the unit .
Make sure the unit is connected to the wall jack directly without any surge protector.
Unplug the power cord from the back of the unit ( without turning off the unit ) .
Now press the # and 6 key together , while holding these keys down plug in the power cord back into the unit .
Do not release the keys after a few seconds u will find te hp logo or bars moving across the screen .wait while the unit turns off.
after one minute turn on the prnter . it will go into alligment phase > let it finish .
7 Allow the all-in-one to re-initialize. This may take a minute or two.
8 If prompts appear in the all-in-one display to set the front panel language and country settings, perform the steps to set this information
Posted on Jun 04, 2008
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