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Door Locked I have an HE2 Kenmore. It's door is locked with the add garment light on. I've tried turning the power off and on hoping it would reset. No Luck. Any suggestions?

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  • mathisk Aug 31, 2008

    I am having the same problem Garment light on says add clothing door locked cannot open it. F-20 displayed

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Peace Friend,
ngfam1 At your service!

With an error code the only way to find and to repair this is,

First unplug the washer and wait a few minutes then restart it like rebooting your computer when its acting strange!
If it corrects the problem GREAT!!! WE WIN!

If not only a trained laundry tech can make the electronic diagnoses.
Like we used to be able to fix my own cars, but not today they need diagnostic equipment!
Below I referred you to a great service nation wide!

If none of these tasks remedy the problem then here is a good company that's found nation wide.
A&E Factory Service
A&E has schedulers available to take appointments 24/7
And they do warranty work too, for most manufactures!
1(800) 905-9505

You will be fine
Bless You ngafm1
PLEASE GIVE ME A GOOD RATING BEFORE YOU SIGN OF

Posted on Aug 31, 2008

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did the technician point out wat needs to be repaired

Aug 24, 2008 | Kenmore 46462 Front Load Washer

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The machine is locked and can't open with clothes washed inside,. Add garment light is on and the time is flashing'


Whirlpool-made Front Loading such as the Kenmore Elite washing machines use a door lock and switch assembly having a tab that can be pulled manually for emergency opening of the door. This tab can be accessed with the removal of the lower front access panel. Disconnect power to the washer and drain the water from the tub before accessing it. The link below contains the detailed instructions on manual unlocking of the door.

Manual Unlocking of Whirlpool Duet and Kenmore Elite Front Load Washing Machines

Aug 26, 2011 | Kenmore HE2 Plus Front Load Washer

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The door wont open . I have tried to put it on for a cycle and you can here the the water for around 5 seconds then it stops and does nothing.


Check and make sure your pump or filter is not clogged, then next I would suspect you have a faulty door lock mechanism
More common issues with the door lock.
Is water hooked up to the washer?

The door will remained locked while draining water. If during installation the washer was plugged in and turned on without water hoses attached, the washer may attempt to drain for 8 minutes before the door unlocks. Let the washer run until the door unlocks. Do not turn off the washer or unplug the washer.
Does water remain in the washer after the final spin?

If water remains in the washer after the final spin, then the door will not unlock. Select Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle. For models that have Rinse/Drain & Spin, push the Extra Rinse button to turn off the rinse to remove excess water.
Is the door locked and the Add A Garment light on?

If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?

If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
Trying to gain access into a locked door can be a bit frustrating. Upon researching your question I found some links that may help you unlock your washer door. I attached all links below. I hope this helps!
http://www.managemylife.com/mmh/questions/204092-how-do-i-get-the-door-open-on-my-kenmore-washer

http://www.managemylife.com/mmh/questions/220303-does-front-loader-door-open http://www.managemylife.com/mmh/questions/134692-why-wont-the-door-open-on-my-kenmore-frontloading-washer

Jun 10, 2011 | Washing Machines

1 Answer

My Kenmore HE2Plus Model 110.47532602 shows F28. Won't power off, door locked and add a garment light on. NOt sure if diagnostcs completes itself-CLEAN WASHER is result. Per manual, check acutators for...


it is for a serial communication error. usually means you have a problem with one or more of the control boards in the washer. hopefully your under and extended wtty with sears. after you get your problem fixed get a surge protector for your washer. its operated by several boards that act like a computer and noone in their rite mind would use a computer with out a surge protector.

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Press and hold the "end of cycle" button for over 3 seconds, it will reset. You will hear a beep.

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