Question about SanDisk Sansa Clip MP3 Player

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SanDisk Sansa Clip MP3

While my mp3 was charging on the computer the power went out and my mp3 froze while turning on so i held the off switch for fifteen seconds and it turned off now it wont turn back on.can you help me

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  • Anonymous Sep 23, 2008

    when i was chargin my mp3 my brother turned of the computer switch so it shut off and ever since then my mp3 wont turn on

    PLEASE HELP?

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Sep 05, 2008

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1 Answer

SANSA CLIP MP3 FROZE WHILE CHARGING


try removing the battery and putting it back in and see what happends. i not sure this will work

Jun 03, 2012 | SanDisk Sansa Clip MP3 Player

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My sansa mp3 player will not turn on


This happened to me today, which was what brought me here. Also, when I plugged it in to recharge, my computer didn't even recognize it. The SanDisk troubleshooting said to hold up a power switch, which I didn't have, for 20 seconds. So I held the power button down for 20 seconds. (Much longer than the usual amount of time required to turn on). At first I thought it didn't do anything, but then when I pressed the power button again briefly, my SansaClip woke up, was recognized by my computer again, and in every way behaved normally.

Jul 10, 2010 | SanDisk Sansa Clip MP3 Player

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I was playing a video on my sandisk and it frozeI'm not able to turn off the devise or choose another program


You can't play a video on your Sansa Clip/sansa clip plus (based on pic you showed).
If your device is froze, press and hold power button untile device turn off (about at least 10 seconds); then turn it on and check it. If it's still frozen, turn it off again, plug it into computer and delete the video which makes it froze

Feb 07, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

My sandisk sansa wont charge or turn on after plugging in to charge


Does the computer recognize it at all? These mp3 players have a problem with the power button which you push up to turn on,,,, the switch some times become dislogged and require the consumer to either open it or replace it... you can try to reset the device by holding the power button in on position for 10-20 seconds

Jan 18, 2010 | SanDisk Sansa Clip MP3 Player

2 Answers

My sansa sanclip just froze.iit was charging and


Hi.

You have two Solutions.

Solution 1:

Resetting the player:
1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly.

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Solution 2:
Updating the Sansa Clip Firmawre:
  1. If it's not installed yet, download and install the Sansa Firmware Updater.
  2. Connect your Sansa Clip to the computer.
3.1. Assuming there's a new firmware available, the following message will appear on your lower right task bar. Click on the balloon message:

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3.2. 3b. OPTIONAL: You can also manually run the SansaUpdater from your programs files. Most likely it will be under All Programs > SanDisk > Sansa Updater > Sansa Updater.

4. Select the Firmware check box.
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5. Click Download Now. Firmware downloads and updating starts.

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6. Click Finish after the firmware has been downloaded.

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7. Disconnect your Sansa Clip from the computer.
8. A "Firmware upgrade in progress" message will appear on the Sansa Clip's display screen. The device will turn itself off after the firmware is updated.

Additional Help:
Sansa Clip Manual Guide.


If you need any Further Help Just don't Hesitate Asking me.
Thank You For Using Fixya.
Good Luck.


Nov 03, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip 1gb froze


To reset your Clip, try holding the power slider switch in the "On" position for 15-30 seconds. Release the power switch once the unit begins to power down.

Feb 08, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

My sansa froze up on me


i had the same problem with my phillps mp3 i went to chage the battery and it froze wnenever i tried to go to music and the computer didnt find it im at a loss to there

Dec 28, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

I was charging my sansa mp3 player and now it does not work!!!!!!


the problem is when the computer freezes it sometimes can wipe the hard drive and can damage the mp3 player for good thus freezing it from turning it on and clearing the memory and thats it

Dec 27, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

Won't do anything!!!!


My screen "froze" up and stayed continuously "blue". I pushed the power button up for 10 seconds and it reset it self.

Sep 26, 2008 | SanDisk Sansa Clip MP3 Player

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