Question about Apple iPod shuffle Second Gen. Silver (1 GB) MP3 Player (MA564LL/A)

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Wont do anything but blink

I got a new ipod shuffle 2nd generation,and i've hcarged it,and put music on it,when i switch it to the on position the green switch shows, but then i hit play and a green,orange,green,orange,green,orange,light blinks then thats it it wont do anything!Does anyone know whats going on with it?

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Go to Did http://www.apple.com/support/ for the manual. It could be a variety of things. The songs could be in the wrong format. Did they come from iTunes?

Posted on Sep 05, 2008

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I was given an i pod shuffle as a gift from a friend but when i went to apple support the i pod had been disabled. how do i fix it so that i can put my own apple itunes on. thanks anne marie


To reset iPod shuffle:
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  2. Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible. ht1655_1.gif ht1655_2.gif ht1655b_3.gif ht1655--4th_shuffle-001-en.png
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  3. Wait five seconds. For iPod shuffle (3rd and 4th generation), wait ten seconds.
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  1. The iPod reset utility will reset your iPod shuffle back to it's factory settings. It works for the following shuffles: iPod shuffle (1st Generation) - iPod Software version 1.1.5, iPod shuffle (2nd Generation) - iPod Software version 1.0.3
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  2. You have to have administrator privileges to run the restore software and it will wipe out all the information on the iPod (including all your music) and install factory software back onto it.
    System requirements are Mac OS X 10.3.9, or later, Win2k with sp4, Win XP, this won't work on Vista.
    Download the file for the program here:
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    http://www.apple.com/support/downloads/ipodresetutility102formac.html
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    http://www.apple.com/support/downloads/ipodresetutility102forwindows.html
  3. Install the software onto your computer, plug your iPod into the USB port and run the reset program, it will ask for your permission to reset the iPod, answer yes and the process will proceed. After finishing the reset procedure then use iTunes or whatever software is used to access your iPod and load your music. Enjoy your toy!

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My Ipod shuffle does not work, when I switch on the ipod, I see orange light on and off..it does not show green. I charged the battery for more than 4 hours. Can anyone help ne why is this happening and...


I am not sure about the 1st generation but the 2nd generation definitely charges via the USB connection. If you don't hear the music its because there are no songs on your device. When you initially add songs, they go to the Library in iTunes, not the Shuffle. Just drag and drop your songs from the "Library" to your "Device" in iTunes and then you'll notice them get sync'd with the Shuffle.

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I bought an Ipod shuffle 2nd generation yesterday, it charged all night and orange light was still blinking. Tried listening to songs and sometimes it would play but most times wouldn't. Took it back for exchange and same problem. Then I realized the problem is not with the USB plug or computer reoconizing ipod but in the docking itself. I applied pressure on the top side of docked Ipod and bottom of docking station and the computer recognized the Ipod. Release pressure and lose connection. The problem is that the docking station and earbuds do not connect with ipod and the fixes provided by apple doesn't address or fix this problem.

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1 Answer

Cant get shuffle to work when not conected to pc


How long have you had the unit? If it's been a year and a half or 2 years your battery needs to be replaced. They loose their ability to retain a charge in that time frame, and when you test a good battery or a bad battery they will both read 3.6v as a tester does not put a load on the battery, meaning you have 3.6v when the unit is off but when it turns on (load) it drops to zero. You could also try resseting the unit, to do so follow these instructions. To reset iPod shuffle: Disconnect iPod shuffle from the computer (if connected). Move the switch on the back of iPod shuffle to the off position. Tip: When iPod shuffle is off, the green stripe by the switch is not visible. Wait 5 seconds. Move the switch on the back to the play in order or the shuffle position. The green stripe will be visible in either position. iPod shuffle is now reset. If after resetting iPod shuffle you are going to attach it to your computer, be sure to place the switch in the off position. If you were resetting as part of some troubleshooting steps, continue with those steps now. For general troubleshooting steps see the iPod shuffle troubleshooting and service FAQ. To reset iPod shuffle: Disconnect iPod shuffle from the computer (if connected). Move the switch on the back of iPod shuffle to the off position. Tip: When iPod shuffle is off, the green stripe by the switch is not visible. 1st generation 2nd generation Wait 5 seconds. Move the switch on the back to the play in order or the shuffle position. The green stripe will be visible in either position. iPod shuffle is now reset. If after resetting iPod shuffle you are going to attach it to your computer, be sure to place the switch in the off position. If you were resetting as part of some troubleshooting steps, continue with those steps now. For general troubleshooting steps see the iPod shuffle troubleshooting and service FAQ. http://docs.info.apple.com/article.html?artnum=302110 Hope this helps.

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