Question about LG LN740 GPS

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LG LN740 maps way out of date. Can't find any upgrades/updates any where.

My LG GPS LN740 appears to have a mapping system from 2000. I have called their support line @ least 3 times and have gotten a diff. answer all 3 times as to , is there an update, an update is coming and finally the most ludicris answer "will you live in Canada so we can't get one for you". Unbelievable!!! never again will I purchase from these people.

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  • Anonymous Sep 07, 2008

    On the last call I made to LG.

    Answer was that I can purchased an map update for 99$

    Just had the GPS for 6 months and the maps are really out of date

    Canada ans US.

    LG sucks



    Thanks

  • Consumer123 Oct 29, 2008

    When i spoke to LG Canada (back in august or september) they also told me about the $99 upgrade, and on another call one girl told me that if i waited until the end of the year i could download it for free (or maybe for $10...i forget).

    But i won't hold my breath, LG support is awful.

    Best Buy, where i bought the unit, don't even carry LG navigators any more; the next one will be Garmin for sure!



  • nocturnal336 Nov 22, 2008

    out of date maps lg ln740

  • Anonymous Nov 27, 2008

    Very user friendly device; however, the database was out of date the year I purchased it. LG makes quality products although their "customer service" has much to be desired. LG should provide free upgrades as the average user will not know how good the database is until he/she goes on a road trip. The voice prompts often times pronounce simple road names incorrectly. I enjoy the unit, but I will not continue to purchase products from a company that is inconvenienced by warranty concerns.

















  • Anonymous Dec 06, 2008

    they told me no updates till early 2009

    first time i called they said first quarter updates will be avaliable.

    second time was end

  • taw1977 Dec 06, 2008

    I have had the same problem with tech support.

    Now they tell me early 2009 updates will be available

    I don't think they know when and i should have purchased a more common model like a tomtom or magellen.

  • Anonymous Dec 19, 2008

    I just called LG They have the 2008 Map updates, which are 4 Months old, and will sell them for $99

    What a Joke, I'm buying a Garmin

  • FoolSmacker Jan 10, 2009

    My 740 was way out of date when I got it. Many calls and emails to LG, finally the updates came out for $99. I mentioned to customer service that the maps were 3 years old when I bought the unit, and that it was still under warranty. Here's their reply:



    "We apologize for any inconvenience this may be causing, but the maps updates are not covered under warranty they are accessories."



    How is map software an accessory in a GPS??????????

  • Anonymous Feb 13, 2009

    just bought the LN740 this morning LG tells me the 2006 maps are standard in this unit and it will be an additional $100 for the map updates for 2008 mapping what a joke on the purchase of a brand new GPS unit not even 1 day old and it is outdated

  • BVNew Mar 13, 2009

    Same problem - Map Updates - $99

    Other companies give you free updates for being a loyal customer.

    Next time I'll find a comapny that does just that before I buy.

    Then maybe LG will get the message. NO LG PRODUCTS until they fix their service.

  • Anonymous Mar 20, 2009

    Horsecrap !!! They **** !!!!!!!!!!!

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Contact LG directly. I live in Canada and called LG Canada who advised me that they had a few 2008 map updates in stock. For some reason neither they nor Navteq advertises the availability. This is not good customer service.

Posted on Nov 13, 2008

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I have an LG LN740 GPS. Can the map be updated?


I had the same problem - i did some research online and most people said the company charged $100 to update the maps to 2008 (i'm not sure if they have any newer updates than that but that's the newest update i saw). Apparently the company says that maps are "accessories" to they cost extra....b/c the device is so useful without it right? Anyway, I love the product b/c it always has great routes, but i think for $100 you can probably just get a new one from a company that does free updates, at least that's what i plan to do.

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Nextar does not provide map updates due to the cost.

New units are released with the most up - to - date maps at the time of manufacture.

They offer an exchange upgrade for the same price as a map update would cost you.

CLICK HERE to learn more.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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Here's my reply from Jensen/Audiovox recieved just the other day:
"
I am sorry, but this product line has been discontinued and there are will be no updates issued for the mapping software. Audiovox will continue to support these units for service and repair issues. I apologize for any disappointment this may have caused.

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Other than replacing the unit, there appears to be no "fix".

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