Question about Kenmore 8.8 cu. ft. / 249 liter Chest Freezer 13911
When changing the battery it should be a alakline. Also try unplugging the unit and then back in again. Check to see if the sides are getting warm which will indicate the compressor is running. Make sure the compressor is running. Check to see if thermostat is up high enough. The unit may have an electronic board that may be the problem. And lastly, it could have a sealed system problem, like a freon leak. You didn't say how old the unit is.
Posted on Aug 31, 2008
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Hello grega1959 - If the temperature of food rises to an unsafe level, the buzzer will sound and the red light, if equipped, will also glow. First, deactivate the alarm to the unit. This can be done by either by unplugging it or flipping the household circuit breaker. Wait approximately ten minutes and then turn on the freezer. After deactivating the alarm and the unit has run approximately four hours, the red light/alarm should go off on its own. If the red light/alarm continues to stay on, the freezer may possibly have a communication problem with the temperature control, control board, or a wiring harness. If this is the case, I would recommend connecting with a professional appliance tech for a clear-cut diagnosis.
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