Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

1 Answer

Extending wand problem...

So, I am a dork. I pulled the wand out of the flexible hose, and now I can't get it back in. What do I do???

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1 Answer

You need to press the colored button on the end of the hose. It's the catch that releases the wand from the hose, and lets it be reinserted.

Posted on Sep 04, 2008

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The telescoping wand on my Dyson DC 25 will not retract back into the hose.


Hi Nina, it's Jack at Dyson.

Difficulty collapsing the wand can mean that the plastic handgrip section hasn't been correctly placed on the machine. When you replace the wand on the machine, make sure the handgrip section clips onto the main body and is down as far as it will go.

It's also a good idea to make sure that the hose isn't twisted, as a twisted hose can create resistance as you try to collapse the wand. Remove the wand again and allow the hose to untwist itself fully before attempting to replace the wand on the machine.

I'm confident these steps should resolve the issue, but if you would like some further guidance after you've given this a try, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Mar 20, 2014 | Dyson DC-25 Lifetime Washable & Reusable...

Tip

Extend a Vacuum's Hose "Lifespan"


There are several things that can lead to a fairly short "life span" on a vacuum hose. Hoses need to be replaced periodically anyway, but getting the maximum use means reduced cost for your investment. Common problems are: worn out hose, leaky hose, broken wire, loose connections, and of course, clogs.
Normal wear and tear may seem to be a problem that there's no help for, however anyone can reduce this on their vacuum hose. Some examples include:

Hang hose properly. Improper storage may promote wear on the hose and stress on the wiring. I recommend detaching from vacuum and wands, and hanging across two large hooks or hangars. This places weight upon two areas of hose, instead of just one.

Placing a hose sock on the hose will help reduce wear and tear caused by dragging back and forth on the floor, corners, and other surfaces. The heavier the fabric, the better protection.

Pulling the vacuum behind you while cleaning creates high stress on both the hose material and internal wiring. Indications of problems are loss of airflow/suction at end of hose for the first, and power nozzle not operating or intermittently operating. Avoid pulling vacuum behind you; move vacuum closer to the cleaning area to clean.

Loose connections are pretty much inevitable over time. The connections from hose to wand, wand to wand, and wand to power nozzle all are susceptible to wear and breakage. Replace hose and wand connections that are broken, loose, and/or blackened. Those things can cause bad electrical shock.

Clogs are often caused by a large item being vacuumed, but more often are due to a long, thin object being sucked up, sticking in the hose, and other stuff backing up against it. This will eventually cut off air flow and result in a burned out motor if not remedied.

Maximize your vacuum hose’s use by following the above suggestions.

on Aug 29, 2010 | Vacuums

1 Answer

Hi. My dyson dc14 wand works great then all of a sudden if something too big or even just the carpet it makes a sucking noise & the purple round bit in the actual Hoover makes a funny noise & then...


Sounds like a blockage. I have a DC14 and I have never had this problem. You can easily remove the wand from the flexible hose and the flexible hose from the machine to check for a blockage. Don't allow paper or larger items to go into the machine, especially the wand, pick it up by hand first. Find the online manual here: http://www.analogstereo.com/dyson_vacuum_owners_manual.htm

May 03, 2013 | Vacuums

1 Answer

I just received a DC 28 animal vacuum and I cannot pull the extension wand out. I see the button to make the wand go up out of the hose, but I cannot figure out how to release the handle from the vacuum. ...


Hi there,

The Quick-draw Telescope Reach wand on your DC28 is designed to detatch from the cleaner automatically when you extend the wand to it's fullest extent. When you replace the wand on the cleaner, the wand will retract automatically down inside the hose. The button on the rear of the wand which you mention will separate the end of the hose from the wand, so you can use the hose without the wand attached when cleaning in tighter spaces. You do not need to press this to extend or retract the wand.

If you have any further questions about using or maintaining your Dyson, please see the user guide supplied with the cleaner, or visit www.dyson.com and click on 'Support. If you'd prefer to speak to one of our experts directly, you can call us free on 1866MYDYSON.

Kind regards,

Jack
Dyson Online Customer Support

Jun 23, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

My hose will not come out and extend. If I can


Hi its Darran at Dyson.

If you are able to remove the hose and wand assembly, its worth checking for a blockage as this can cause the wand/hose to be difficult to remove and put back in place.

If you need further assistance, please call our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Apr 13, 2010 | Dyson DC15 All Floors - The Ball Bagless...

2 Answers

I have a dyson dc 07 how on earth do i connect the flexible hose for cleasning the the stairs to the machine


Hi its Darran at Dyson.

I am not clear from your question as to whether you have purchased a replacement hose and need to know how to fit it or you are asking how you use the hose to vacuum?

If you are trying to fit a new hose, with the old one removed, simply line up the large plastic cuff on the base of the hose (this is the one with the cable tidy) and push it downwards into the slot at the base of the main body until it clicks into place. You can then insert the wand handle back in and store it on the machine.

If you would like to know how to to use the wand/hose, simply press the wand catch on the front of the wand handle just above the main carrying handle and pull it upwards. You can then splide the hose to the bottom of the metal pipe and press the button on the hose cuff to release the wand handle. The tools fit directly onto the hose cuff for vacuuming the car, your stairs or upholstery.

I hope that this information is useful to you.

Kind regards
Darran
Dyson Customer Service

Apr 03, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

I can't figure out how to hook up hose attachment to dyson 07


You have a reversible wand on the DC07. You have to separate the wand from the hose first, then turn it around and reconnect it. Once that is done you will be able to use the attachments on the end of the wand. You can also connect your attachments to the hose.
To separate the wand:
1) Take the wand off the back of the machine
2) Place one hand on the Handle and one hand on the gray flexible hose.
3) Push the flexible hose down. You will see a long metal rod appearing. Push until the hose clicks into place at the bottom of the metal rod.
4) You'll see a half-moon shape button with a picture of a lock on the solid gray plastic part at the top of the hose - push it, this will separate the wand from the hose.
5) Turn the wand around
6) Push the purple wand cap with the holes in it back, it exposes a short dark gray pipe, about an inch in length
7) Connect the hose to the short pipe
8) Attach your tools to the top of the metal rod and have fun

Jul 08, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

I have Dyson animla and the wand stop working....no bloc anywhere


The hose is getting twisted on the machine and that makes it difficult to pull it out.
1) Pull the wand out as far as you can - if you can pull it out completely, separate it from the hose and apply baby powder to the metal rod. Stretch out the hose and unwind it. In the future, separate the wand and unwind/stretch the hose after use.
2) If you can't pull the wand out all the way, remove the u-bend from the bottom of the machine - turn that plastic screw at the bottom next to the gray hose 45 degrees anti-clockwise and take the u-bend off.
3) Pull the hose out from the bottom (don't pull it out all the way - just enough to release the wand) and pull the wand at the same time - separate the wand from the hose and unwind the gray hose and stretch it out. Rub baby powder on the metal rod of the wand and in future, disconnect the wand from the hose and stretch/unwind the hose after every time you use the wand.

Jun 17, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

Too much suction


Hi.

I have repaired Dyson machines for years & have never come accross this.
The only way you will have trouble extending the hose is if there is a blockage at the bend where you hold the wand could be a coin which when switched on flips accross & blocks oppening.

Is it easy to slide wand from flexi hose with machine switched off ?

If yes you probably have grit stuck under the collar that you push the button to unlock flexi hose from pipe.

http://dc07.atspace.com/

I will be logged in most of the time tonight if you need more help.

Chris..

Dec 23, 2007 | Dyson DC07 Animal Bagless Upright Cyclonic...

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