Question about Kenmore 43042 Front Load Washer

2 Answers

Kenmore washer I saw your post on the FixYa.com in 2006. I am wondering if you may know how to open a front load washer. My machine appears to have a very loose drum and make loud noise. Thanks. JoeJae

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  • JoeJae Aug 30, 2008

    Ok, this is a Kenmore front load washer, about 6 years old. The model # is 417. 42042100, serial # XC21911028

    The machine makes huge noise when spin and make above normal noise in wash cycle.

    I use my hand to touch the drum, and can sway the drum easily. Obviously the drum is loose.


  • JoeJae Aug 30, 2008

    thanks for your quick response. I just found my washer manual and was thinking I get what I need, I will refer you manual and may come back with questions.

    JoeJae


  • JoeJae Aug 30, 2008

    I guess the topic may have been entered in the wrong category?

    My washer has a flat top such that a dryer can be stacked on top of it.

    Could you please let me know how to take the entire drum out and inspect the bearing? I guess to do so I will have to open the shell (encasing the drum) which is heavy and hung to the cabinet through two springs.

    --JoeJae


  • JoeJae Aug 30, 2008

    Not hearing back from you... I watched the video but they are not helpful to my problem. My washer is front load, and the drum is loose, how do I take apart it and inspect what needs to be replaced?

  • JoeJae Aug 30, 2008

    Can you please tell me why it is related to the motor or electronics? Based on my observation, the drum is loose. When I spin with my hand, I can hear the noise between the drum and its housing body.

  • JoeJae Aug 31, 2008

    Ok, I think I finally find a clue on the internet:
    The Kenmore front loader was designed by Electrolux (Frigidaire), with 417 in the model #.

    The design appeared to be problematic. Check the thread here and watch the video inside, and you would know for god's sake, the failure might be on purpose!?

    http://www.appliancejournal.com/applianc...



  • JoeJae Sep 01, 2008

    Hi Coolguy,

    Thanks for your kind answers. I did spend a few hours watching all those videos (40+) but there were not a lot helpful to my issues. I did google search and ended up know the issue better -- refer to the link I posted in my prior post. Someone there even wrote the step-by-step guide to show people how to disemble the machine, exactly what I need. People be aware, if you get a broken washer -- most likely it is designed to fail!

    I don't see anywhere I can rate the answer -- other than the button to "accept the solution".

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  • Master
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Remove the lower access panal on the front and look for an envelope....the envelope will contain the tech sheet to test the motor, motor electronic control board and timer to see if the problem can be narrowed down....will appear to have info like this...

Posted on Aug 30, 2008

  • Legin Varghese
    Legin Varghese Aug 30, 2008



    http://appliancehelp.hypermart.net/newpi...

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  • Master
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HI,

You can check out this video:

http://uk.youtube.com/watch?v=UuBeREGbGQ4

Posted on Aug 30, 2008

  • 3 more comments 
  • Priya darshan Aug 30, 2008

    Just click on the link which i gave you

  • Priya darshan Aug 30, 2008

    On the right side you will see more videos

  • Priya darshan Aug 30, 2008

    Did you watch all the videos?

  • Priya darshan Aug 31, 2008

    You will have to replace the bearings.Try to spin the drum with your hand if you still get the noise then its time to replace the bearings.
    If you need anymore help let me know.
    Please don't forget to rate or accept the solution as fixya.


  • Priya darshan Sep 01, 2008

    OK,
    Please click on accept solution.
    Let me know if there is anything else i can help you with.


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