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Suddenyly everything in my Jenn-Aire Twin Fresh Refrigertator is frozen...yes, the FRIDGE side....everyhing frozen like it was a freezer. We did NOT adjust any settings!
Re: Suddenyly everything in my Jenn-Aire Twin Fresh...
Hi,
There can be many reasons why your refrigerator is freezingyour food. To see what could be happening and to figure out how to possibly fixyour problem. Take a look at this tip which contains many of the causes andsolutions to fix the problems.
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Just like any cooling system, they are highly dependent on the heat exchangers being clean. Over the years, they will collect dust, dirt, insects, human hair, etc., that eventually clog the heat exchangers, radiators, condenser coils, or whatever you want to call them.
Unplug the refrigerator. Pull away from wall. Remove rear panels (no special tools required). Once panels are off, you can see the compressor and condenser coils, and all the afore mentioned dust accumulations. Clean everything carefully.
Once done, put it back together, turn it on and allow 24 hours to determine if cooling capacity has returned. It is very useful to have internal thermometers to test your freezer and fridge temps before/after.
Now, if no improvement, then your thermostat could be failing, preventing the compressor from running long enough.
However, before going down a long laundry list, perform the cleaning steps first, then report back for additional support.
Check to see if the evaporator fan behind the freezer wall (remove wall) is running. If it isnt the air will not flow properly in the unit. Replace the fan motor and it will fix it.
yes its a common problem its called the jaz board. the only way to tell is ohming out the sensor and heater the by elimination it is the board. i recomend putting any newer appliance on a surge protector.sometimes depending on the board there is instructions to program it with your serial # also make sure your light swiches are being activated when you shut the door. good luck!
ERIC
If the fridge side is frozen you have a door seal issue. If the freezer side is frozen you have a defrost component issue. Your post was not clear as to which side is frozen.
You have plugged the defrost drain line.This is where the water goes to
in the bottom of your freezer when it goes through the defrost (removal
of ice from the freezer coil) cycle. It sounds like that hole is
plugged and now the water/ice has now frozen in the vent that lets air
circulate down into your refrigerator compartment. What I usually do in
this case is to unplug the refrigerator, empty out the freezer
compartment. Usually I also end up either pulling off the back panel or
the bottom panel (in the freezer compartment) Looking for that defrost
drain hole and thawing it out with a heat gun (be careful of melting
plastic) or actually I use a hair dryer. I can sometimes do this also
by pouring small amounts of HOT tap water onto it and then
sopping/absorbing it away with a sponge or dishcloth. I repeat this
until I get the water to go down the drain tube.
hi thanks for the question the freezer is more than likely frosted up now with the door left open the drain hose from freezer is clogged shut down let thaw remove panel at the back of fridge allow 24 hrs to thaw clean out the drain tube re level the fridge so that if the door is left open the door will close by its self raise the front legs to achieve this thanks the appliance doc
That's not uncommon, but the door should swing back shut. The fridge should be level side to side, but tipped back just a little. This will help the doors close. Also some fridges have door closers on the door hinges. They are usually plastic or nylon and can wear flat. If your fridge has these, the doors will lift just a little (maybe 1/16th to 1/8th inch) when it's opened. Usually the fresh food door is bigger and heavier and will wear out closers faster than the freezer door.
Yes the compressor could be stuck but it's also possible the PTC could have failed - each will show the same symptoms. If you're a tech you can check the compressor or you can just replace the PTC also known as "relay". Part # 12002784 should run somewhere around $60.
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