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Posted on Jul 26, 2011
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Before i changed over my cartridges I had a whiteish line running down the left side of my printed page. Changing the cartridges over to new ones and re-aligning the cartridges still have not fixed the problem. Is there something I can do to eliminate this issue? Thanks John

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Saleem Baig

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  • Posted on Jul 26, 2011
Saleem Baig
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Hi

How are you John

Well normally it happens if your encoder strip is dirty or damaged. make sure this is not the case. Clean the encoder strip which is the plastic thin strip present near the carriage belt. and also do clean the Disk encoder on the left side of the printer. This will solve the problem for sure.

regards

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