Handspring Visor Deluxe Handheld
Problem for Handspring Visor Deluxe Handheld

How get Drivers PALMUSB.SYS for USB cradle




By Guest on Sep 11, 2005

" "
I'm trying to get my 6 yr old Visor Deluxe to now work on a new PC but after I've downloaded the new PALM Desktop V401 using WinDesktop_401_ENG_V.exe, I find that when I click on the button on the cradle to start the sync, I only hear something like a beep-beep sound on the PC.

From reading some of the Q&A to solve the problem, one thing is I on the Drivers directory of the Handspring directory, the drivers listed are PalmUSBD.sys and PalmUSBD.inf. The Q&A says this the the WRONG driver and it should be PalmUSB.sys.

Where do I get the correct Drivers. On the Q&A, it says the Drivers are bundled with the PALM Desktop software but when I load the software I get the (above) wrong drivers.

Any ideas how to resolve drivers needed?

I also find when I loaded the Palm Desktop, I got an error msg during the installation, something about a Macro in Word or Excel but when the installation completed, yet I seem to find the program has been installed (correctly?).

I've also tried to use the program in the Handspring directory, "USB Utility" which I think cleans out the register, so you can then reinstall PALM Desktop with the correct drivers. I've done that and still same problem.

Best Solution

posted on Sep 11, 2005
Helpful)

mmdy

Rank: Wiz 
Rating: 80%, 381 votes
Problem is fixed:
Not sure how I fixed but I think it was when I shutdown PC and restarted. Then I tried to SYNC again AND then I found WINDOWS saying it found new hardware (the cradle).

This time I knew to say I'd tell where the drivers were and I chose the Drivers directory of Handspring directory and the installation proceeded OK this time. (drivers are PALMUSBD.inf and PALMUSBD.sys)

I can then SYNC with Outlook 2003
You rated this solution as "Helpful".

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