a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
take out the magenta cartridge. and make sure the edges are clean. There are little metal pieces on the sides where the sensor reads the cartridge. Also, make sure the "lock" on the cartridge is locked.
I had the same problem. I came across the 160 error after I moved drums around. My issue started with error code 161. which appears to be the Magenta drum. Moving it to other color locations gave me errors 160, 162, 163. 160, I assume, is the cyan cartridge, then 161 is the magenta, 162 is the yellow, and 163 is the black. In my case, the magenta was very dirty. I pulled it out, used an eraser from a #2 pencil to clean the contacts. Used the shopvac to clean toner power out of printer. Turned it back on and it worked.
This can be caused by the transfer belt damage or the contact group damage. 141 is an error of Magenta ID up/down. Possible reason though - check the place next to the belt at the right hand side near the Magenta drum location. You'll see the terminals sitting in the housing with the spring. If the housing is fell off or the spring is missing - that can cause this error. Otherways you'll need to replace the transfer belt.
Error 051 is a CU fan error. It is solved by first replacing fan then the CU board. I would call the seller or 1-800-OKIDATA If you're comfortable with a screwdriver I would take the cover off and look at the fan to see if anything is obstructing the flow.
Fatal Error 161-Toner Sensor Error, Color:Magenta When magenta toner sensor error has occurred
Fatal Error 163-Toner Sensor Error, Color:Black When magenta toner sensor error has occurred
Both are Sensor errors....You would first check the lock levers that hold the toner cartridges in, if everything is fine with them then you could possible have toner dust on the sensors. First take out the cartridge that you are having problems with, then use a dust off can and carefully clean out any axcess toner that you can see where the toner sits. there is a sensor that looks like a clear plastic or glass eye that reads the cartridges and it sometimes gets dirty.
Unfortunately it's a Hardware problem. If you bought it from a dealer, contact them.
Error 020 When an error has occurred in the controller board (CU) or the program Rom.
Replace the Rom Dimm, see chart below for the
correct part number. If the Rom Dimm does not correct the issue, then
replace the (CU) controller board. Please refer to the service manual
for (CU) part number depending on the printer revision