Question about Lexmark Office Equipment & Supplies

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No power - Lexmark Office Equipment & Supplies

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  • Lexmark Master
  • 13,433 Answers

Hey,

Make sure:
1. Electicity bill is payd
2. Power is turned on in the house
3. Cord is plugged to wall socket
3.b. Make sure wall socket has power
4. Cord is plugged to adapter
5. Adapter cord is pluged the printer
6. Printer is turned on
7. Check if cord is cut at any point

8. Test the power adapter that is giving out power as said in the label. If not then you have a faulty power adapter. For this test you need a tester. If you don't have a tester skip this and take the printer to someone.

If all this is well, and the power is going to the printer but will not turn on, then contact your dealer or lexmark for repair service.

Posted on Aug 30, 2008

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  • Lexmark Master
  • 1,879 Answers

Probably you already checked the following:

changed power cord
changed power source/outlet
checked for any obstructions inside the unit

check your warranty status (starts from the date of purchase)
no user-serviceable parts in there, unit is service/replacement bound

***
tip : having it repaired costs more than buying a new one

Posted on Aug 30, 2008

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Posted on Jan 02, 2017

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1 Answer

We had a power outage, now pixma Mx410 won't come on, any ideas?


Is pinter plugged into a power strip? Try plugging directly into wall. Make sure wall outlet is working correctly, try another item in plug in. Does printer have a power module or brick that is plugged into printer? That power module is there to protect your printer during a power surge, it may need to be reset. Is there a light on that brick or power module? If so, does it light up? If not, could be a bad power module. There is no such thing as "reset" button, so don't look there...It will have to be reset in a series of ways for an "external" module.
  1. Disconnect the power cord from the rear of the printer.
  2. Unplug the power cord from the wall outlet, power strip, or surge protector.
  3. If the printer uses a power module with a detachable power cord, disconnect the cord from the power module.
  4. Wait 15 seconds.
  5. If the printer uses a power module with a detachable power cord, reconnect the power cord to the power module.
  6. Reconnect the power cord to the rear of the printer.
  7. Plug the power cord directly into a wall outlet. Do not use a power strip or surge protector.
  8. Check to see if the power module or the power cord has an indicator light and if it is on
For an internal module:
  1. Disconnect the power cord from the rear of the printer.
  2. Unplug the power cord from the wall outlet, power strip, or surge protector.
  3. Wait 15 seconds.
  4. Reconnect the power cord to the rear of the printer.
  5. Plug the power cord directly into a wall outlet. Do not use a power strip or surge protector.
  6. Check to see if the power module has an indicator light.
Not sure if this will help you..but worth a try.....

Jun 15, 2014 | Canon Pixma MX410 All-In-One Printer

1 Answer

Hp laserjet 1020 meltdown


Hi,

Try this out:

Some printers require time to turn on. These printers may or may not give feedback in the form of blinking light(s). Wait up to a minute for the power light to come on before proceeding with the steps below. Instructions If the printer uses a power adapter (module), follow the instructions below. If the printer uses only a power cord, see the section below entitled “ If the printer uses only a power cord .” If the printer uses a power module Follow the steps below to ensure power is properly supplied to the printer:
  1. Check the power module part number against the part number listed in the User’s Guide to ensure the proper power adapter is being used.
  2. Disconnect the power cord or adapter from the wall outlet.
  3. Disconnect the printer data cable from the printer.
  4. Disconnect the power cord from the printer, wait thirty seconds, then reconnect the power cord to the printer.
  5. Disconnect the power cord from the power module and reconnect the power cord to the power module. This may not be necessary if the power module has a permanently attached power cord.
  6. Reconnect the power cord directly into a working wall outlet. If the power cord was plugged into a surge protector or power strip, plug the power cord directly into a wall outlet instead. NOTE: "The HP Photosmart 8100, 8400, and HP Deskjet 6000 series printer power cords feature a green LED built into the power plug. If the LED is not glowing, the power module may have failed. Proceed to step 7 below.
  7. If the printer still will not turn on or the power LED built into the power cord is not glowing, plug the printer into a wall outlet in another room. If the printer or power LED turns on when connected to an electrical outlet in another room, there is a problem with the power in the original room.
  8. If there is still no power to the printer, then the power module, cord, or printer may be defective. Try the power module/cord on another HP Deskjet or Photosmart printer, of the same model if possible, to see if the power module is functioning. If the power LED is still not glowing, the power module may be defective. Replace the power module and cord.
  9. If the power module/cord works on the other printer, then this printer is defective. Service your printer.
  10. If you cannot determine whether the problem is the printer or the power module/cord, or if another printer is not available to test with, replace the power module/cord first. If this does not resolve the issue, service your printer.
If the printer uses only power cord Follow the steps below to ensure power is properly supplied to the printer:
  1. Check the power module part number against the part number listed in the User’s Guide to ensure the proper power adapter is being used.
  2. Disconnect the power cord from the wall outlet.
  3. Disconnect the printer data cable from the printer.
  4. Disconnect the power cord from the printer, wait thirty seconds, then reconnect the power cord to the printer.
  5. Reconnect the power cord directly into a working wall outlet. If the power cord was plugged into a surge protector or power strip, plug the power cord directly into a wall outlet instead.
  6. If the printer still will not turn on, plug the printer into a wall outlet in another room. If the printer turn on when connected to an electrical outlet in another room, there is a problem with the power in the original room.
  7. If there is still no power to the printer, then the power cord or printer may be defective. Try the power cord on another HP Deskjet or Photosmart printer to see if the power cord is functioning.
  8. If the power cord does not work on the other printer, it is defective. Replace the power cord.
  9. If the power cord works on the other printer, then this printer is defective. Service your printer.
  10. If another printer is not available to test with, carefully inspect the power cord for damage.
  11. Inspect the power cord for visible damage. If the power cord is damaged, replace the power cord first. If this does not resolve the issue, or if the power cord looks fine, then service your printer.

Goodluck,
Dont forget to rate me as fixya..

Jan 30, 2008 | HP LaserJet 1020 Printer

1 Answer

My printer will not come on at all. i have the adapter in to the wall jack but nothing happens. i have checked to ensure the wall jack works.


Solution one: Make sure the electrical outlet works
Unplug the power cord from the electrical outlet.
Plug another appliance into the electrical outlet to make sure the outlet works.
If the electrical outlet does not work , plug the product into another outlet that does work.
If the electrical outlet works, but the product still does not turn on , continue to the next step.
Solution two: Make sure the power supply is compatible with the HP product
The term power supply refers to both the power module and the power cord.
NOTE: To make sure that your product and power supply are compatible, HP suggests you use the original power supply shipped with your product.
Example of a power module Example of a power cord
NOTE: The power module might have a permanently attached power cord, or the power cord might detach from the power module.

Make sure the voltage and amperage specifications printed on the power supply match the voltage and amperage specifications printed on the HP product.
Voltage and amperage specifications printed on the power supply Voltage and amperage requirements printed on the HP product

If the voltage and amperage specifications between the product and the power supply are compatible, make sure the connector on the power cord is the same shape and color as the connector on the HP product.
WARNING: Do not force a power cord into an HP product that is incompatible with the HP product (different shape or size).

If the power cord is not compatible with the product, replace the power cord with a compatible cord. To buy a compatible cord, right-click the following link, How to Buy HP , and then click Open in New Window .
If the power cord is compatible with the product, but the products still does not turn on, continue to the next step.
Solution three: Reset the power module and test the power
Step one: Reset the power module
The power module has a safety feature inside that protects the product during a power surge. If you experienced a recent power surge, the power module might need to be reset. Use the following steps to reset the power module.
Unplug the power supply from the rear of the product.
Unplug the power cord from the electrical outlet, power strip, or surge protector.
If the product uses a power module with a detachable power cord, disconnect the cord from the power module.
Wait 15 seconds.
Reconnect the power cord to the power module.
Plug the power cord back into the electrical outlet. Do not use a power strip or surge protector.
Check to see if the power module has an LED.
If the power module does not have an LED, continue to the next step.
If the power module has an LED, check to see if the LED lights up.
If the LED does not light up, contact HP to replace the power module. To buy a compatible power module, right-click the following link, How to Buy HP , and then click Open in New Window .
If the LED lights up, continue to the next step.
Step two: Test the power on the All-in-One
Follow these steps to test the power on the product.
Reconnect the power supply to the rear of the product.
Press and quickly release the Power button to start a Power On/Off cycle. Do not hold the button down.
Figure 1: Press and quickly release the Power button

If you press and hold the Power button too long, the product might turn on and then off without restarting. If this happens, press and quickly release the Power button again.

If these steps resolved the issue , there is no need to continue troubleshooting.
If the issue persists , see the next step.
Solution four: Test the power with a compatible power cord from a different product
If you have another available power cord that is compatible with your product, use the alternate cord to repeat the steps in Solution three: Reset the power module and test the power .
If the product turns on with the alternate power cord, the original power cord caused the issue. Contact HP to replace the power cord. Right-click the following link, How to Buy HP , to buy a compatible power cord.
If the product does not turn on with the alternate power cord, continue to the next step.
Solution five: Service the HP product
If you have completed all the preceding steps and are still experiencing a problem, service the product.

Mar 26, 2011 | HP PSC 750 All-In-One InkJet Printer

1 Answer

I press the power button but the machine does nothing. It's pluged in and the lcd lights up


  1. Unplug the power cord from the electrical outlet.
  2. Plug another appliance into the electrical outlet to make sure the outlet works.
    • If the electrical outlet does not work , plug the product into another outlet that does work.
    • If the electrical outlet works, but the product still does not turn on , continue to the next step.
    • The power module has a safety feature inside that protects the product during a power surge. If you experienced a recent power surge, the power module might need to be reset. Use the following steps to reset the power module.
      1. Unplug the power supply from the rear of the product.
      2. Unplug the power cord from the electrical outlet, power strip, or surge protector.
      3. If the product uses a power module with a detachable power cord, disconnect the cord from the power module.
      4. Wait 15 seconds.
      5. Reconnect the power cord to the power module.
      6. Plug the power cord back into the electrical outlet. Do not use a power strip or surge protector.
      7. Check to see if the power module has an LED.
        • If the power module does not have an LED, continue to the next step.
        • If the power module has an LED, check to see if the LED lights up.
          • If the LED does not light up, contact HP to replace the power module. To buy a compatible power module, right-click the following link, How to Buy HP , and then click Open in New Window .
          • If the LED lights up, continue to the next step.
      Step two: Test the power on the All-in-One Follow these steps to test the power on the product.
      1. Reconnect the power supply to the rear of the product.
      2. Press and quickly release the Power button (c01602202.gif ) to start a Power On/Off cycle. Do not hold the button down. Figure 1: Press and quickly release the Power buttonc01896071.gif c01733891.gif If you press and hold the Power button too long, the product might turn on and then off without restarting. If this happens, press and quickly release the Power button (c01602202.gif ) again.
      • If these steps resolved the issue , there is no need to continue troubleshooting.
      • If the issue persists , see the next step.
      Solution four: Test the power with a compatible power cord from a different product If you have another available power cord that is compatible with your product, use the alternate cord to repeat the steps in Solution three: Reset the power module and test the power .
      • If the product turns on with the alternate power cord, the original power cord caused the issue. Contact HP to replace the power cord. Right-click the following link, How to Buy HP , to buy a compatible power cord.
      • If the product does not turn on with the alternate power cord, continue to the next step.
      Solution five: Service the HP product If you have completed all the steps listed above and are still experiencing a problem, service the product.


Jan 17, 2011 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Printer will not come on when pushing the power button


The power module has a safety feature inside that protects the product during a power surge. If you experienced a recent power surge, the power module might need to be reset. Use the following steps to reset the power module.
  1. Unplug the power supply from the rear of the product.
  2. Unplug the power cord from the electrical outlet, power strip, or surge protector.
  3. If the product uses a power module with a detachable power cord, disconnect the cord from the power module.
  4. Wait 15 seconds.
  5. Reconnect the power cord to the power module.
  6. Plug the power cord back into the electrical outlet. Do not use a power strip or surge protector.
  7. Check to see if the power module has an LED.
    • If the power module does not have an LED, continue to the next step.
    • If the power module has an LED, check to see if the LED lights up.
      • If the LED does not light up, contact HP to replace the power module. To buy a compatible power module, right-click the following link, How to Buy HP , and then click Open in New Window .
      • If the LED lights up, continue to the next step.
Step two: Test the power on the All-in-One Follow these steps to test the power on the product.
  1. Reconnect the power supply to the rear of the product.
  2. Press and quickly release the Power button (c01602202.gif ) to start a Power On/Off cycle. Do not hold the button down. Figure 1: Press and quickly release the Power buttonc01896071.gif c01733891.gif If you press and hold the Power button too long, the product might turn on and then off without restarting. If this happens, press and quickly release the Power button (c01602202.gif ) again.
  • If these steps resolved the issue , there is no need to continue troubleshooting.
  • If the issue persists , see the next step.
Solution four: Test the power with a compatible power cord from a different product If you have another available power cord that is compatible with your product, use the alternate cord to repeat the steps in Solution three: Reset the power module and test the power .
  • If the product turns on with the alternate power cord, the original power cord caused the issue. Contact HP to replace the power cord. Right-click the following link, How to Buy HP , to buy a compatible power cord.
  • If the product does not turn on with the alternate power cord, continue to the next step.
Solution five: Service the HP product If you have completed all the steps listed above and are still experiencing a problem, service the product.

If you need more help come back.

Post / thumbs / testimonial are welcome!

Dec 17, 2010 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Can not get hp 1210 to start -power is getting to machine but it will not start..


Solution one: Make sure the electrical outlet works
  1. Unplug the power cord from the electrical outlet.
  2. Plug another appliance into the electrical outlet to make sure the outlet works.
    • If the electrical outlet does not work , plug the product into another outlet that does work.
    • If the electrical outlet works, but the product still does not turn on , continue to the next step.
Solution two: Make sure the power supply is compatible with the HP product

  1. Make sure the voltage and amperage specifications printed on the power supply match the voltage and amperage specifications printed on the HP product. Voltage and amperage specifications printed on the power supply Voltage and amperage requirements printed on the HP product c01962881.gif c01962212.gif In this example, the voltage (+32 V) and the amperage (2000 mA) from the power supply is compatible with the voltage and amperage specified on the HP product.
  2. If the voltage and amperage specifications between the product and the power supply are compatible, make sure the connector on the power cord is the same shape and color as the connector on the HP product. WARNING: Do not force a power cord into an HP product that is incompatible with the HP product (different shape or size).
    • If the power cord is not compatible with the product, replace the power cord with a compatible cord. To buy a compatible cord, right-click the following link, How to Buy HP , and then click Open in New Window .
    • If the power cord is compatible with the product, but the products still does not turn on, continue to the next step.
Solution three: Reset the power module and test the power Step one: Reset the power module The power module has a safety feature inside that protects the product during a power surge. If you experienced a recent power surge, the power module might need to be reset. Use the following steps to reset the power module.
  1. Unplug the power supply from the rear of the product.
  2. Unplug the power cord from the electrical outlet, power strip, or surge protector.
  3. If the product uses a power module with a detachable power cord, disconnect the cord from the power module.
  4. Wait 15 seconds.
  5. Reconnect the power cord to the power module.
  6. Plug the power cord back into the electrical outlet. Do not use a power strip or surge protector.
  7. Check to see if the power module has an LED.
    • If the power module does not have an LED, continue to the next step.
    • If the power module has an LED, check to see if the LED lights up.
      • If the LED does not light up, contact HP to replace the power module. To buy a compatible power module, right-click the following link, How to Buy HP , and then click Open in New Window .
      • If the LED lights up, continue to the next step.
Step two: Test the power on the All-in-One Follow these steps to test the power on the product.
  1. Reconnect the power supply to the rear of the product.
  2. Press and quickly release the Power button (c01602202.gif ) to start a Power On/Off cycle. Do not hold the button down. Figure 1: Press and quickly release the Power buttonc01896071.gif c01733891.gif If you press and hold the Power button too long, the product might turn on and then off without restarting. If this happens, press and quickly release the Power button (c01602202.gif ) again.
  • If these steps resolved the issue , there is no need to continue troubleshooting.
  • If the issue persists , see the next step.
Solution four: Test the power with a compatible power cord from a different product If you have another available power cord that is compatible with your product, use the alternate cord to repeat the steps in Solution three: Reset the power module and test the power .
  • If the product turns on with the alternate power cord, the original power cord caused the issue. Contact HP to replace the power cord. Right-click the following link, How to Buy HP , to buy a compatible power cord.
  • If the product does not turn on with the alternate power cord, continue to the next step.
Solution five: Service the HP productIf you have completed all the steps listed above and are still experiencing a problem, service t

Dec 01, 2010 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

Printer will not power on


Try these out:
1. Check for any physical defects on the power cord. Plug printer straight to the power outlet in the wall without using any extensions or power strips.
2. Plug the printer to a known working power outlet in the wall.
3. Unplug the printer's power supply (the black box behind the printer where the power cord is attached). With the power cord still attached to power supply and the other end still plugged in to the power outlet, it should feel warm but not hot. Then, plug it back in the printer.
4. If still no power, press the power button.
5. If after doing these and the printer is still not powering on, you might be looking at a defective power cord or defective power supply.

Apr 08, 2010 | Lexmark X2500 All-In-One Printer

1 Answer

3210 printer won't respond!!! I cannot print out anything on this printer, but it was working one month ago!?!?!


Reset the power module and test the power Step one: Reset the power moduleThe power module has a safety feature inside that protects the product during a power surge. If you experienced a recent power surge, the power module might need to be reset. Use the following steps to reset the power module.
  1. Unplug the power supply from the rear of the product.
  2. Unplug the power cord from the electrical outlet, power strip, or surge protector.
  3. If the product uses a power module with a detachable power cord, disconnect the cord from the power module.
  4. Wait 15 seconds.
  5. Reconnect the power cord to the power module.
  6. Plug the power cord back into the electrical outlet. Do not use a power strip or surge protector.
  7. Check to see if the power module has an LED.
    • If the power module does not have an LED, continue to the next step.
    • If the power module has an LED, check to see if the LED lights up.
      • If the LED does not light up, contact HP to replace the power module. To buy a compatible power module, right-click the following link, How to Buy HP , and then click Open in New Window .
      • If the LED lights up, continue to the next step.
Step two: Test the power on the All-in-OneFollow these steps to test the power on the product.
  1. Reconnect the power supply to the rear of the product.
  2. Press and quickly release the Power button (c01602202.gif ) to start a Power On/Off cycle. Do not hold the button down. Figure 1: Press and quickly release the Power buttonc01896071.gif c01733891.gif If you press and hold the Power button too long, the product might turn on and then off without restarting. If this happens, press and quickly release the Power button (c01602202.gif ) again.
  • If these steps resolved the issue , there is no need to continue troubleshooting.
  • If the issue persists , see the next step.
Solution four: Test the power with a compatible power cord from a different product If you have another available power cord that is compatible with your product, use the alternate cord to repeat the steps in Solution three: Reset the power module and test the power .
  • If the product turns on with the alternate power cord, the original power cord caused the issue. Contact HP to replace the power cord. Right-click the following link, How to Buy HP , to buy a compatible power cord.
  • If the product does not turn on with the alternate power cord, continue to the next step.

Apr 07, 2010 | HP Photosmart 3210 Printer

1 Answer

If I open and close the printer it starts as if it is doing printer prepeartation, but nothing comes on. The screen will not turn on.


  • SOLUTION 1 If the HP All-in-One is turned off, press the On button to turn the unit on.
  • Unplug the power cord from the back of the HP All-in-One.
  • Wait 15 seconds.
  • Plug the power cord back into the HP All-in-One.
  • Turn on the HP All-in-One by pressing the On button.SOLUTION 2: Reset the power module and test the power Step one: Reset the power moduleThe power module has a safety feature inside that protects the product during a power surge. If you experienced a recent power surge, the power module might need to be reset. Use the following steps to reset the power module.
    1. Unplug the power supply from the rear of the product.
    2. Unplug the power cord from the electrical outlet, power strip, or surge protector.
    3. If the product uses a power module with a detachable power cord, disconnect the cord from the power module.
    4. Wait 15 seconds.
    5. Reconnect the power cord to the power module.
    6. Plug the power cord back into the electrical outlet. Do not use a power strip or surge protector.
    7. Check to see if the power module has an LED.
      • If the power module does not have an LED, continue to the next step.
      • If the power module has an LED, check to see if the LED lights up.
        • If the LED does not light up, contact HP to replace the power module. To buy a compatible power module, right-click the following link, How to Buy HP , and then click Open in New Window .
        • If the LED lights up, continue to the next step.
    Step two: Test the power on the All-in-OneFollow these steps to test the power on the product.
    1. Reconnect the power supply to the rear of the product.
    2. Press and quickly release the Power button (c01602202.gif ) to start a Power On/Off cycle. Do not hold the button down.

  • Apr 07, 2010 | HP Photosmart C6180 All-In-One InkJet...

    1 Answer

    Won't power on


    The product uses a power cord, if the power supply is a power cord with electrical connections at each end. Figure 1: Power cord c00057913.jpgThe product uses a power module, if the power supply is a power cord connected to a power module. Figure 2: Power module c00745315.gif
    • If the product uses a power module (adapter), go to Step two: Check if power is supplied from the power module.
    • If the product uses only a power cord, go to Step three: Check if power is supplied from the power cord.If the product uses a power module (adapter), follow these steps to make sure that power is properly supplied to the product. Figure 3: Power module c00745315.gif
      1. Check the power module part number against the part number listed in the User’s Guide to make sure that the proper power module is being used.
      2. If the power module has a permanently attached power cord, do the following.
        1. Disconnect the power cord from the wall outlet.
        2. Disconnect the power cord from the product.
        3. Wait 30 seconds.
        4. Reconnect the power cord to the product and the wall outlet.
      3. If the power module has a detachable power cord, disconnect the power cord from the power module and reconnect the power cord to the power module.
      4. If the power cord was plugged into a surge protector or power strip, plug the power cord directly into a wall outlet instead.
      5. If the product does not turn on, or the power light built into the power cord does not glow, plug the product into a wall outlet in another room.
        • If the product or power light turns on when connected to a wall outlet in another room, there is an issue with the power supply in the previous room.
        • If there is still no power to the product, then the power module, power cord, or product might be defective. Proceed to the next instruction.
      6. Connect the power module or power cord to another HP Deskjet or Photosmart product to see if the power module is functioning.
        • If the power light does not glow, the power module might be defective. Replace the power module and the power cord.
        • If the power module or power cord works on the other product, the product facing the issue might be defective. Proceed to Step four: Service the product.
    If the product uses only a power cord, follow these steps to make sure that power is properly supplied to the product. Figure 4: Power cord c00057913.jpg
    1. Inspect the power cord for visible damage.
      • If the power cord is damaged, replace the power cord.
      • If the power cord is not damaged, continue with the next instruction.
    2. Disconnect the power cord from the wall outlet.
    3. Disconnect the power cord from the product.
    4. Wait 30 seconds.
    5. Reconnect the power cord to the product.
    6. Reconnect the power cord to the wall outlet.
    7. If the power cord was plugged into a surge protector or power strip, plug the power cord directly into a wall outlet instead.
    8. If the product still does not turn on, plug the product into a wall outlet in another room.
      • If the product turns on when connected to a wall outlet in another room, there is an issue with the power supply in the previous room.
      • If there is no power to the product, then the power cord or the product might be defective. Proceed to the next instruction.
    9. Connect the power cord on another HP Deskjet or Photosmart product to see if the power cord is functioning.
      • If the power cord does not work on the other product, the power cord is defective. Replace the power cord.
      • If the power cord works on the other product, the product facing the issue might be defective. Proceed to Step four: Service the product.
    Step four: Service the Product If you have completed all the steps listed above and are still experiencing a problem, service the product by calling hp at 1800-474-6836

    Apr 29, 2009 | HP Photosmart D5160 InkJet Printer

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