Question about GE Monogram ZET3058SHSS Stainless Steel Electric Double Oven

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TOp Oven Light ..

We have a brand new 30" Double wall oven GE Monogram. The TOP oven light comes on when we open the oven door but does not come on when we press the light button on the operating panel. We can hear a 'click' but the light does not come on. The bottom oven works properly.
Can you help or do I need to make a service call?
Peter

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  • 116 Answers

If its a brand new unit (still in waranty) make the service call

Posted on Aug 31, 2008

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Posted on Jan 02, 2017

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My control panel isn't working. lights and clock work but no other button isn't working. not locked.


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Open the top door and in the bottom right you'll find a flat cable that goes from the top door into the unit. It'll be just at the hinge.

Pull up on that cable and push it up into the top door. It will likely move just a little. Whilst holding that cable up into the top door look at the control panel and see if it begins behaving normally.

GE had a design problem with the connector on that ribbon cable that is inside the door with the control panel. There is no lock on the connector to hold the cable into the plug. It comes loose (just a little) and can give "probe light" error, "overtemp error" (on a cool oven), and any and all sorts of other unusual errors. The plug will even appear to be connected properly when only one or two terminals of the cable aren't making good contact.

It is poor design for a sliding card / cable configuration. The fix is to come up with a way of holding the cable into the plug. Since one or more connectors in the cable lose connection, some of the controls will be OK and others won't.

If you can "fix" the problem by wiggling that cable then you can have a repairman come out and rig something to hold the cable into the plug.

I took my double oven apart and used duct tape and it lasted a year. I used velcro and it seemed to work better. If it fails again I'm going to cut a couple of cable ties and glue them to the cable and plug to create a semi-permanent connection.

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A common problem on many built-in GE ovens (you don't say if yours is built-in or free standing...) is air circulation in the control panel. The fan that keeps the panel cool either stops working or gets clogged with dirt/dust and can't move any air. This causes the panel to overheat and can cause all kinds of odd problems and error codes. If you have a built-in, check to make sure the fan is working and the mesh screen behind it is clean.

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Open the door and look at the hinges the connect the oven door to the oven body, on each side you will notice a piece that can be moved back and forth without moving the door, roll each side toward the oven body this should be the locked position, now try to close the door and you will notice the hinges lift up. At this time you need to pull up and push forward on the door and both hinges will come out.

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Hi,
Cycling the power off and then on again will sometimes reset it...often you will have to call the customer service number to get the steps to take to unlock that...

Also check out this tip...

http://www.fixya.com/support/r3969401-self_cleaning_oven_problem

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I believe this is because it takes a while for your oven to cool down (the cleaning cycle uses a very high temperature to burn up the grease and food). The timer is how long it takes before it will be cool, at which time the oven will unlock.

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