Question about IOGear (GBU211) Bluetooth Wireless Adapter

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No System Tray Blue Tooth Icon

Have Dell 4700 with Windows 2000 Pro updated to Service Pack 3. Purchased IOGear GBU321 adapter. Connected same to USB port. Computer automatically recognized new Hardware and installed BlueTooth Driver. But no icon is showing up for it in the System Tray. Tried IOGear software/drivers that came with adapter, but after installing it was not able to perform any searches for other bluetooth devices. So uninstalled it and reinstalled the Windows drivers for the GBU321. Still no bluetooth icon. How to get the BlueTooth icon to show in the system tray so that I could actually use the adapter? Note: The GBU321 does show up as installed and working properly in the Hardware-Device Manager list.

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Three things, there's a possibility that the driver was not properly installed or the compute was not properly recognizing the device or the device could be defective.

The proper driver installation of this device are as follows:

1. Make sure that there's no other Bluetooth drive installed in your computer. If there is, uninstall it first.
2. Load and install the CD without connecting the GBU211.
3. If you get a message saying "There's no Bluetooth device found", just click "Cancel" but you will notice that the compute will continue installing the driver.
4. After installing the driver, restart the computer.
5. Connect the GBU211 while the computer is rebooting.

If you will get the same problem, try to use the driver that is posted on the Web site, here's the link:

http://iogear.com/support/dm/driver/GBU211#display

Posted on Apr 14, 2009

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The GBU321 installation software that comes with the CD was the problem. Called their tech service who made me uninstall the BlueTooth Drivers that the CD and Windows 2000 installed first, and then "directly" download and install the BROADCOM drivers. The adapter works very well now. Thanks.

Posted on Aug 31, 2008

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It seems that after re-installing windows you have missed the Driver installation for your hardware. If you have a disk (which reads Drivers and Utilities) that came with your computer, You can insert it in your CD Driver and select the Driver for Network adapter. If you do not have a disc, you can always visit the Dell's support site i.e.:support.dell.com and Get the drivers suitable for your hardware by selecting the model or Entering the Service Tag of your Dell computer.

For your convenience I am providing below the link for Drivers for Dimension 4700 Desktop PC as you have mentioned.
Intel (R) PRO/100 Driver for Dimension 4700

Hope you find this information helpful.

Your comments and ratings are highly appreciated. Please do not forget to leave your feedback and ratings.

Thank you for choosing Fixya.


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3) if it's IOGear, i don't like to bash on certain Hardware company's if I don't have to but to be completely honest, I have never purchased a product from IOGear that i didn't have problems with and ended up having to send back, and over the years... giving them chance after chance to show they've gotten better, they fail me every time.

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