Question about IOGear (GBU211) Bluetooth Wireless Adapter

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No System Tray Blue Tooth Icon

Have Dell 4700 with Windows 2000 Pro updated to Service Pack 3. Purchased IOGear GBU321 adapter. Connected same to USB port. Computer automatically recognized new Hardware and installed BlueTooth Driver. But no icon is showing up for it in the System Tray. Tried IOGear software/drivers that came with adapter, but after installing it was not able to perform any searches for other bluetooth devices. So uninstalled it and reinstalled the Windows drivers for the GBU321. Still no bluetooth icon. How to get the BlueTooth icon to show in the system tray so that I could actually use the adapter? Note: The GBU321 does show up as installed and working properly in the Hardware-Device Manager list.

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Three things, there's a possibility that the driver was not properly installed or the compute was not properly recognizing the device or the device could be defective.

The proper driver installation of this device are as follows:

1. Make sure that there's no other Bluetooth drive installed in your computer. If there is, uninstall it first.
2. Load and install the CD without connecting the GBU211.
3. If you get a message saying "There's no Bluetooth device found", just click "Cancel" but you will notice that the compute will continue installing the driver.
4. After installing the driver, restart the computer.
5. Connect the GBU211 while the computer is rebooting.

If you will get the same problem, try to use the driver that is posted on the Web site, here's the link:

http://iogear.com/support/dm/driver/GBU211#display

Posted on Apr 14, 2009

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The GBU321 installation software that comes with the CD was the problem. Called their tech service who made me uninstall the BlueTooth Drivers that the CD and Windows 2000 installed first, and then "directly" download and install the BROADCOM drivers. The adapter works very well now. Thanks.

Posted on Aug 31, 2008

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