I am interested in purchasing the Treo 650 but I abandoned my original Palm Pilot because no support was offered to allow it to sync to Public Folders in Outlook. All of my contact lists and my calendar are Public Folders that all office users see through their personal outlook connecting to Microsoft Exchange on an office server.
I don't want to spend 449$ to find out that I cannot link to the public folders in Outlook
Anyone heard of such a thing?
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Re: Sync to Public/Shared Folders in Outlook
Yes you can.
You can sync to public folders using Chapura’s Keysuite, which allows you to choose the folder (or folders) you want to sync to. I have been doing so for years with different Treos, and in fact their synchronisation software is much better than that which comes with the Treo 650.
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The closest I have come has been from a firmware update for the Palm phone. After the update, the phone saw my original contact list and created a second contact list from what was present in the Palm calendar.
If you have changed firmware and this issue started happening, you'll need to delete the duplicates in Outlook or it will continue to try and update/save them. Also, this is most likely why your sync sessions are taking more time...the phone is trying to read the different entries already present in outlook, and it is taking time to default when it cannot open the entries. Multiply that time by 4 or 5 times per entry and you have a very long sync session.
Please try the following:
1. Pop the Software Installation disk that came with your treo into your pc and allow it to autoplay.
2. After the disk begins playing, you will be prompted to choose your language-do so.
3. After a second a new dialog box will appear-Select the option "Change your syncronization method"
4. Select "Use Microsoft Outlook to manage Calendar, contacts, tasks and more.
5. Perform a hotsync
6. Open your versamail and hit the sync button
I was ready to give up completely. Uninstalled, reinstalled, nothing worked.
Here is what I did to resolve sync errors:
1. Perform a hard reset on the Palm
2. Go to the Palmone folder on your hard drive (C:\Program Files|PalmOne. Look for the Backup folder. Rename this folder Backup Old.
3. Connect the Treo to your computer.
4. Right click the Hotsync icon in the taskbar and click Custom.
Change the four Outlook conduits (Calendar, Contacts,Tasks,Memos) to Desktop overwrites Handheld.
5. Run a Hotsync with the Treo. It should sync without errors. If you need to install additional applications you can add them now.
This worked for me. I hope it helps with your errors.
Thanks to a fellow user, I was informed that I needed to purchase Chapura software. The following link has the software that does two way sync with BCM. Others don't. I did however have a few problems, but the help desk through Chapura was able to get the process working.
In a nutshell, make sure you have a recent synch to your PC of the 600.
Install the Treo 650 desktop software
Synch to the username of the 600
Your are done.
You should rename the Treo 600 or hard reset it (you will get data corruption if you synch two devices with the same username to one PC).
If you are paranoid, you can make a backup copy of your c:\program files\palm\ folder to begin with. This contains most of your settings and extra software on the 600. As you are an Outlook user, your personal data is probably in a PST file or it is stored in Exchange.