Acer Aspire 5732Z-4855 Notebook Logo
Posted on Jul 26, 2011
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My Acer Aspire 5732Z's Crystal Eye webcam wont work online or on Skype, Messenger, etc. When I was cleaning out my laptop, (deleting unwanted programs) I may have deleted something that had to do with the webcam. I need to talk to my cousins from Greece and the webcam will not work!! So what should I do??

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  • Master 458 Answers
  • Posted on Jul 26, 2011
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You need to reinstall your Web cam's drivers.
If you have the drivers on a cd, reinstall them,
if you dont have them, visit Acer's website, www.acer.com and go to the "Drivers and Support" page, enter your laptop model and the operating system you are using, then download the web cam drivers (Acer Crystal Eye) and install.
That should solve your problem.

Thank you for using Fixya,
Kenneth

  • Anonymous Apr 15, 2012

    Actually I have the same aspire 5732z and I never got the camera working! I've downloaded installed&unnistalled the dozens of drivers versions that Acer provides here:http://support.acer.com/us/en/product/de...
    And NONE of it WORKS!
    In the Device Manager there is only a mention to a device named "USB Camera" that I believe it was there from the beginning and it always seems active! It leads me to think that the guys who made the driver for this laptop did a big screw up... I have been searching for a solution for years now, and have been using other cameras connected by usb that work fine... But it's just stupid that I have to buy a camera for a laptop that already has one!!!! Please, DRIVERS GEEKS lead us to a REAL WORKING SOLUTION!

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