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HotSync interrupted; don't see all conduits on desktop hotsync

My hard drive was recently wiped and & re-installed handspring software, then upgraded to palm 4.01 or whatever. First problem is that I do not see all conduits listed on my desktop hotsync custom screen - need contacts so I can upload from my Visor to Outlook, that's the whole point! Second, the connection is established but I get a HotSync Problem error message: "HotSync operation was interrupted. Some of your data was NOT backed up. For details, tap HotSync Log on the HotSync screen." Log says "HotSync operation was terminated. Some of your data was NOT backed up. An aplication on the PC failed to respond to a confirmation query. This application may need to be restarted." I've restarted the computer, but that doesn't work. Incidentally, before the hard drive was wiped I somehow had Pocket Mirror, which I never paid for; HotSync always worked find before.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 473 Answers

SOURCE: won't sync to clean Palm

You may need to enter your user name in your "clean palm"

Posted on Sep 11, 2005

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SOURCE: HotSync Outlook 2003 with Tungsten E

I tried all the suggestions that were offered and gave up. But then out of pure craziness I loaded the treo 600 CD that came with my Treo 600 out of curiosity. It loaded and the MS Office 2003 conduits loaded nicely and the problem appears to be solved for now. So I tested and it the Tungsten E Hotsync's feature all appear to be okay. I'm not sure if this is the best solution but it solved a very frustrating problem. The version of Hotsync that loaded is 4.1.0. Hope this helps.

Posted on Sep 11, 2005

  • 473 Answers

SOURCE: Cannot establish connection with desktop.

My problem was resolved by uninstalling Palm Desktop, then then reinstalling it. First, I had to make a copy of my Palm folder to make sure nothing was lost. Then uninstall Palm Desktop, reinstall it off the CD, and synch. And because I use Chapura Pocket Mirror XT as the interface, I had to reinstall that as well and then resynch. While talking with the Palm representative cost money and was time consuming, it was ultimately the best option. It also left me with duplicate entries which I had to clean up, but at least I'm back to synching again.

Posted on Sep 11, 2005

Joed911
  • 4338 Answers

SOURCE: Unable to sync after upgrading to /soft Outlook 2007

Get the update for Outlook 2007 on this link. Install it and then sync.

http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE?New,kb=PalmSupportKB,t=ooccase,case=obj(8716)

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Feb 08, 2009

gemmy23
  • 346 Answers

SOURCE: When I try to hotsync

Hi,
It sounds like you have the settings wrong in the software on your desktop. If you are trying to hot sync it and your desktop software is set to sync it a different way other then by USB cable you will get that error message. Here is a link to a step by step guide of problems and solutions. Hope it helps.

http://kb.palm.com/wps/portal/kb/na/zire/z22/unlocked/solutions/article/2630_en.html

Posted on Aug 17, 2009

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1 Answer

Can not hot sync my unit with windows vista


Palm says that it is not possible, because the software that they have does not work with Vista. However, there is a fix to this! :) For these instructions, you will need the usb cord. If you need to do it via bluetooth, or infrared (IR) or want to read further instructions, visit this link:
http://forums.palm.com/t5/Windows-HotSync/Windows-7-and-Vista-hotsync-instructions-here/td-p/251755
First, you will want to download the Palm desktop 6.2 and hotsync manager here:
http://kb.palm.com/wps/portal/kb/common/article/32859_en.html
Then, you'll need to download the Pimlico hotsync software here:
http://www.pimlicosoftware.com/palmhotsyncsetup.exe
Install them both, and you're off!
~Marianne Is-Loved~

Dec 30, 2009 | Handspring Visor Prism Handheld

1 Answer

My Palm Treo 600 is stuck on and frozen in the camera position. Usually I would get a paper clip and stick it in the reset hole on the back and it would reset allowing me access to all functions of the...


Hi elg

There are many ways to reset your Treo, here are some from Treo KB themselves...

# How do I perform a hard reset on the Palm Treo 600?

Warning: A hard reset will erase everything on your device. All your data will be removed, and formats, preferences and other settings are restored to their factory default settings. Don't perform a hard reset unless you've backed up your data, or you're willing to lose everything.

HotSync note: Some third-party applications change the way your handheld backs up data. Other third-party applications do not back up data. If you have third-party software on your device, please contact the developer to learn what components are backed up during a HotSync operation, and if HotSync conduits are altered. Any data not backed up will be lost.

1. Hold down the power (on/off) button on your device.
2. While holding down the power button, turn over your device so that you can see the back of it.
Using an unfolded paper clip or a similar small object, gently press the RESET hole on the back
3. When the device's screen displays the Palm Computing Platform logo, release the power button.
4. A message will appear warning that you are about to erase all the data stored on your handheld.
In response, do one of the following:
* Press the UP button to complete the hard reset, erasing everything on your device
or
* Press any other button to begin a soft reset, leaving your data intact.
5. Your device will then take you through a series of screens to calibrate the digitizer and verify the time and date.


Note: A hard reset does not reset the current date and time. It does restore other settings to the factory default.
Back to top
# How do I recover after a hard reset?

If you backed up your data by synchronizing it to your desktop computer, you can restore it now by performing a HotSync operation.

1. Since all data was erased by the hard reset, first synchronize your device with your desktop computer.
1. Make sure your conduits are turned to "Synchronize the files" or "Desktop overwrites handheld". Do not turn conduits to "handheld overwrites desktop". This will erase data on your desktop computer, and you won't be able to transfer it to your handheld.

Note: Data restoration may take some time. The HotSync operation will be faster with a USB connection, slower with a serial or IR connection. You won't be able to perform a network HotSync connection until you have performed at least one successful 'local' HotSync via USB, Serial or IR.
Re-install third-party software, if any.
2. Third-party software (applications, hacks, themes, games, databases, eBooks, etc.) might not have transferred back to your handheld during a HotSync operation. Locate any missing original .prc or .pdb files on your desktop computer, and double-click the files to re-install them. For more information on how to install third-party software, visit the Palm Support Knowledge Library.

Caution: Sometimes, the reason you needed to perform a hard reset was because of third-party software. While we encourage users to take advantage of the thousands of third-party titles available, we cannot guarantee that the third-party software will be compatible. If you recently installed software and then experienced a problem, maybe you should not re-install that software. For more information on how to diagnose third-party issues, visit the Palm Support Knowledge Library.
Re-set your preferences.
3. The System conduit restores your preferences for display, menus, auto-off, and other functions. However, if there are other preferences (such as those set within third-party themes) that haven't been restored, now is the time to do so manually. Refer to the third-party software documentation for instructions.

Back to top
# How do I perform a Battery Disconnect Reset?

A battery disconnect reset is a last resort step you can take to cut battery power, wipe out all data, and bring a Palm Treo 600 back to its factory-fresh state.

A battery disconnect reset will erase everything on your device, and also reset the wireless radio and disconnect the internal battery. All your data will be removed, and your formats, preferences and other settings are restored to their factory default settings. Don't perform a battery disconnect reset unless you've backed up your data, or you're willing to lose everything.

Additionally, you won't be able to turn your Palm Treo 600 back on until you connect it to a power adapter, so do not perform this type of reset if you're not near a power source and your Palm Treo 600 charger.

HotSync note: Some third-party applications change the way your handheld backs up data, while other third-party applications do not back up data at all. If you have third-party software on your device, please contact the developer to learn what components are backed up during a HotSync operation, and if HotSync conduits are altered. Any data not backed up will be lost.

1. Disconnect your Palm Treo 600 from the AC charger.
2. Hold down the K and Backspace keys simultaneously.
3. While continuing to hold down the K and Backspace keys, press the RESET button inside the hole on the back panel of your device.
* Note: Palm made this type of reset very awkward to perform, so that it would not happen by accident when your Palm Treo 600 is jostling around in a pocket or bag. Sorry for the inconvenience. You might want to enlist the help of a dexterous friend if you find it too difficult.
4. Continue holding down K and Backspace. The screen will flash white briefly, and then go black. Release K and Backspace after this happens.
5. To revive your Palm Treo 600, connect it to the AC charger and plug the charger into a socket. The screen will stay blank for several seconds (as long as half a minute), then it will turn on. The LED will glow solid red, indicating charging.
6. Finally, follow the steps for recovering after a hard reset (a battery disconnect reset is a type of hard reset).

here are the links:

http://support.vzw.com/devices/palm_treo_600_smartphone/faq.html#item15

http://kb.palm.com/wps/portal/kb/common/article/887_en.html

http://mytreo.net/how-to-guides/hard-reset-the-treo-600/

regards,

voodoo

Jun 11, 2009 | Cell Phones

1 Answer

Can't get device to hotsync


First thought is that the cable has become defective - they do go wrong.

Assuming the visor is fine other than when hotsyncing, I suggest you reinstall the Desktop manager and hotsync manager on your PC or Mac, HAVING BACKED UP ALL FILES of course.

Sometimes the managers get corrupted and cause problems. Try that first, then check cable and finally a hard reset, assuming you have hotsynced recently and so won't lose loads of information.

May 21, 2009 | Handspring Visor Deluxe Handheld

1 Answer

I updated the Palm m130 to Z22. I lost all my addresses on the m130 whe installing the Z22. Is there anyway to retrieve the lost file?!


The solution to this problem is.. if the m130 still has all the data, then

you need to perform a custom hotsync to overwrite all files on the computer

  1. Click on the ‘Hotsync Manager’ icon and choose ‘Custom’.
  2. Highlight the ‘Datebook’ conduit and click ‘Change’.
  3. Select ‘Handheld overwrites desktop’ and click ‘OK’.
  4. Repeat these steps for the ‘Address’, ‘Todo’, ‘Memo’ and ‘System’ conduits.
  5. ‘Install’ and ‘Install Service Templates’ should be ‘Enabled’.
  6. Perform a ‘Hotsync’ operation by pressing the button on the Hotsync® Cradle, or Cable.

Now that the files are on your computer you need to sync them into the new palm

Same steps but this time Desktop Overwrites handheld

  1. Click on the ‘Hotsync Manager’ icon and choose ‘Custom’.
  2. Highlight the ‘Datebook’ conduit and click ‘Change’.
  3. Select ‘Desktop overwrites Handheld’ and click ‘OK’.
  4. Repeat these steps for the ‘Address’, ‘Todo’, ‘Memo’ and ‘System’ conduits.
  5. ‘Install’ and ‘Install Service Templates’ should be ‘Enabled’.
  6. Perform a ‘Hotsync’ operation by pressing the button on the Hotsync® Cradle, or Cable.

Oct 31, 2008 | Computers & Internet

1 Answer

Can i sync a handspring?


Recent version's of the HOTSYNC app have a provision for IR transfers (older versions may not though). So you should check the HOTSYNC app on the Visor and see if it already has IR transfer abilities. If it does: Use the downarrow to specify the IR transfer on the Visor. Setup HOTSYNC on the computer to accept IR transfers. Line up the ports and tap the HOTSYNC button on the Visor's display. If it doesn't: You may be outta luck. Downloading an updated version of the HOTSYNC app (or some other utility) won't help because you'll need to Sync in order to get the app on the Visor.

Sep 19, 2005 | Toshiba Portege 3110CT (P000278510)...

1 Answer

Is Palm Desktop Required when using Outlook?


to be able to hotsync with outlook u need to install the Palm Dektop, and while installing check the option synchronize with outlook. this will install conduits that make the hotsync with outlook possible, and don't forget that only the conatcts, calendar, memos and tasks are synchronized with outlook, the rest (if it is interisting u ) will be synchronized with the PDS. good luck

Sep 12, 2005 | Palm IIIxe Handheld

1 Answer

Reset after every HotSync


I had the same problem. I had to do a hard reset, delte the backup folder on the computer, delete the profile and then reinstall the software. No it HotSync without reset.

Sep 12, 2005 | Handspring Visor Prism Handheld

1 Answer

HotSync Outlook 2003 with Tungsten E


I tried all the suggestions that were offered and gave up. But then out of pure craziness I loaded the treo 600 CD that came with my Treo 600 out of curiosity. It loaded and the MS Office 2003 conduits loaded nicely and the problem appears to be solved for now. So I tested and it the Tungsten E Hotsync's feature all appear to be okay. I'm not sure if this is the best solution but it solved a very frustrating problem. The version of Hotsync that loaded is 4.1.0. Hope this helps.

Sep 11, 2005 | Palm Tungsten E Handheld

3 Answers

Won't sync to clean Palm


It may be due to a permissions issue on the workstation running the hot sync program

Sep 11, 2005 | Palm m105 Handheld

1 Answer

3rd Party application failure


First, reinstall the 3rd party conduit and related application. Next, check with the developer of your conduits to see if they have a patch or information on their software and the new Palm Desktop. If the problem persists, try the following: 1. Backup the c:\palm directory 2. Uninstall all 3rd party conduits 3. Uninstall Palm Desktop 4. Re-install Palm Desktop 5. Re-install all 3rd conduits. 6. Synchronize to test.

Sep 07, 2005 | Palm Tungsten T5 - Multilingual Handheld

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