Question about Palm Handspring Visor Platinum Handheld
My hard drive was recently wiped and & re-installed handspring software, then upgraded to palm 4.01 or whatever. First problem is that I do not see all conduits listed on my desktop hotsync custom screen - need contacts so I can upload from my Visor to Outlook, that's the whole point! Second, the connection is established but I get a HotSync Problem error message: "HotSync operation was interrupted. Some of your data was NOT backed up. For details, tap HotSync Log on the HotSync screen." Log says "HotSync operation was terminated. Some of your data was NOT backed up. An aplication on the PC failed to respond to a confirmation query. This application may need to be restarted." I've restarted the computer, but that doesn't work. Incidentally, before the hard drive was wiped I somehow had Pocket Mirror, which I never paid for; HotSync always worked find before.
I tried all the suggestions that were offered and gave up. But then out of pure craziness I loaded the treo 600 CD that came with my Treo 600 out of curiosity. It loaded and the MS Office 2003 conduits loaded nicely and the problem appears to be solved for now. So I tested and it the Tungsten E Hotsync's feature all appear to be okay. I'm not sure if this is the best solution but it solved a very frustrating problem. The version of Hotsync that loaded is 4.1.0. Hope this helps.
Posted on Sep 11, 2005
My problem was resolved by uninstalling Palm Desktop, then then reinstalling it. First, I had to make a copy of my Palm folder to make sure nothing was lost. Then uninstall Palm Desktop, reinstall it off the CD, and synch. And because I use Chapura Pocket Mirror XT as the interface, I had to reinstall that as well and then resynch. While talking with the Palm representative cost money and was time consuming, it was ultimately the best option. It also left me with duplicate entries which I had to clean up, but at least I'm back to synching again.
Posted on Sep 11, 2005
Get the update for Outlook 2007 on this link. Install it and then sync.
Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Posted on Feb 08, 2009
SOURCE: When I try to hotsync
It sounds like you have the settings wrong in the software on your desktop. If you are trying to hot sync it and your desktop software is set to sync it a different way other then by USB cable you will get that error message. Here is a link to a step by step guide of problems and solutions. Hope it helps.
Posted on Aug 17, 2009
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