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The songs are in the wrong format or have expired licenses
There are 2 ways to format an mp3 player - if you were formatting the mp3 player from "My Computer," then try reformatting from Windows Media Player instead - I have a "tips and tricks" entry on How to Format an Mp3 Player for details If that doesn't work, then double-click on My Computer, double-click on the Sansa player, and go to the various folders that it lists - music, voice, etc. Delete the songs ONLY - do not delete the dat, bat, ini, inf, or other system files
Have you gone to the mp3 player in my computer?
windown media player doesnt normaly put them into the music folder it usually just puts them on them front page.
If they are there try putting them into the music folder, and that should work.
Sounds like you have a few different problems, thankfully its easy to resolve.
Run the recovery tool from the SanDisk website, select FORMAT when prompted.
Best of Luck.
(this only works with non Rhapsody devices, annotated by an 'R' or the word Rhapsody on back)