Question about Palm Tungsten E Handheld

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Cannot establish connection with desktop.

Literally, overnight I became unable to hotsync. Bought new cable, still nothing. When I finally cancel the hotsync, it says "a connection between handheld and desktop could not be established". Am connected to a hub where all else connected is fine and all lights are green. Why all of a sudden? My whole life is on this Tungsten E. HELLLLLPPPPPPPPP!!!!!!! Not using Outlook, using Palm Software. Not sure what version. It is about 1 year old. Thanks

Posted by Anonymous on

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Re: Cannot establish connection with desktop.

My problem was resolved by uninstalling Palm Desktop, then then reinstalling it. First, I had to make a copy of my Palm folder to make sure nothing was lost. Then uninstall Palm Desktop, reinstall it off the CD, and synch. And because I use Chapura Pocket Mirror XT as the interface, I had to reinstall that as well and then resynch. While talking with the Palm representative cost money and was time consuming, it was ultimately the best option. It also left me with duplicate entries which I had to clean up, but at least I'm back to synching again.

Posted on Sep 11, 2005

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Re: Cannot establish connection with desktop.

Try to connect it not through the hub, but standalone ... could be a power issue from the hub ...

Posted on Sep 11, 2005

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