I have trying to sychronise my Tungsten T5 with Outlook 2003 and I am getting duplication contacts. I think the problem is arising because Outlook uses colours in its calendar to categorise events and I do make full use of those functions, but then if I add appointments whilse out and about and then re synchronise with my outlook again, I get a message to say that the sync is complete, but when I check my OUtlook, the new appointments have been added, but the previous or old appointments have duplication. And because Outlook uses colours, I can clearly see the event that was in Outlook before is coloured and the new event which came from the T5 is not coloured.
This is most frustrating because I have to keep deleting events from Outlook, and now I'm not event bothering to synchronise, I've reverted back to a paper diary until I resolve the problem.
I wonder if there is something which I haven't set up right or something which I should have done which I haven't as I am new to this.
any help would be appreciated.
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Double check the Palm or palmOne program in Windows. Click Start then All
Programs then Palm or palmOne. You should see an icon in there called
Sync with Outlook or something similar. Click that icon and the
Outlook conduits will replace those for Palm Desktop. Some conduits,
like Media/Photos will continue to sync with Palm Desktop, but
Calendar, Contacts, Tasks, and Memos will sync to Outlook.
I would recommend contact the palm free chat. Here is a link for that. I have a TX and have used the chat feature myself and always with good results. Scroll to the bottom of the page and then you will see Palm chat. From there click on chat now and follow the directions. Best wishes.
Unfortunately, it's doing what it's supposed to do. When you change the contact in your T5, it still has the old one on your PC. When it goes to sync, it thinks they are two different contacts (because they are different), so it adds the updated one to your PC, and the old one to your T5 resulting in both the old and new being in the T5 and your PC. It is easy to fix, although aggravating.
Try right clicking the HotSync Manager icon in your toolbar and for the Contacts section make the handheld overwrite the desktop. I think it goes back to "sync" after you perform the sync, but you better double check my advice :)
Manual unduplication in Outlook.
Everyone who synchronizes databases has to deal with dupes once in a while.
Here is a really excellent method for manually removing the duplicates within Outlook. It looks complicated but it is really easy to do. The principle is this - every record created in Outlook has a creation date/time stamp. When your data got duplicated during a HotSync operation, all of the duplicate records bear a date/time stamp of that synchronization - usually all the duplicates were created within about one minute of one-another.
Update dominance in Palm Desktop app.
Figured it out! Go to the Palm Desktop application. Click on HotSynch, and then Custom. On each of the four Outlook conduits, click "Change", and specify that desktop dominates, if desired.
Remember to change (HotSync, Custom) settings before you perform your sync or else you will get duplicate records as I did. Good luck.
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Solution ID: 25263
Switching between Outlook and Palm Desktop synchronization
Depending on your device, you might be synchronizing with Outlook using the Palm™ Outlook Conduits, or PocketMirror conduits from Chapura (find out which). Both of these types of conduits are installed and activated when you run the CD-ROM that came with your device.
What do you want to learn about?
* Switching synchronization: Palm Outlook Conduits
* Switching synchronization: PocketMirror Conduits
* Synchronizing partially with Palm Desktop, partially with Outlook
* Note about data transfer
* Macintosh information
* Multiple users on the same desktop computer
Switching synchronization: Palm Outlook Conduits
These instructions apply to the Palm Outlook Conduits that are included with handhelds released after late 2003. The Palm Desktop installer determines which conduits are activated during the installation process.
If you want to switch synchronization from Palm Desktop to Outlook, or vice versa, you'll need the original CD-ROM that came with your handheld.
1. Insert the CD-ROM into your computer. A window should open, containing the contents of the CD-ROM.
2. From the Discover Your Handheld screen, select "Install Microsoft Outlook Conduits" or "Change synchronization method" (depending on which device you have)
3. Follow the instructions for switching synchroniztion from or to Palm Desktop or Outlook.
4. See our note about data transfer
Remember: Some applications will continue to synchronize with Palm Desktop. Use Palm Desktop to manage applications such as Photos and VoiceMemo
I have the same problem.
Win XP Home
HP Pavilion Desktop
It seems to only attach the blank notes to recurring appointments. Delete them all (which is annoying) and they come back after a HotSync
Inorder to sync your handheld with Outlook you must have outlook conduits installed. Follow these steps to have an outlook conduits installed.
1. Place the Desktop Installation & Software Essentials CD on your cd-rom drive. Wait for it to finish its autorun
2. At this point you'll be presented wth a flash window which contains certain options you can choose.
3. Click on "Change your synchronization method"
4. Click on "Use Microsoft Outlook to ...... "
5. Click on "Yes"
6. Click on "Done"
7. Restart your computer inorder to refresh the new settings.
You can now use Microsoft Outlook to synch your appointments, contacts etc..