I can hot sync with the palm desktop with no problem, get the following error when attempting to sync with calendar. i have loaded the SW from the cd, downloaded the latest conduits and desktop from the palm site, performed soft and hard resets to my tungsten E. Alas, no luck. My palm is currently virgin from the hard reset, HELP!
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Re: Cannot hoysync with outlook 2003
After installing, reinstalling, deleting, hard resets, hitting head against wall... I tried installing the Pocket Mirror conduit as a last ditch effort. An error message popped up saying it could not find the mapi32.dll file. I looked at another PC, located that file in the windows32 directory, copied it to my PC, and I was able to hotsync with Outlook. To test this, I uninstalled the Pocket Mirror and Palm desktop SW, then deleted the mapi32.dll. Installed the Palm 4.1.4 sw, outlook 101 update, plus the conduit update, had same error messages. Added the mapi32.dll to the windows32 directory - was able to successfully sync with Outlook!
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I would recommend contact the palm free chat. Here is a link for that. I have a TX and have used the chat feature myself and always with good results. Scroll to the bottom of the page and then you will see Palm chat. From there click on chat now and follow the directions. Best wishes.
Don't skip the initial HotSync for secondary computer!
Alright, I figured this one out on my own and figured I'd post what I'd learned so that others don't have to endure the teeth mashing, hair pulling, snarling frustration. (self induced as it may be)
My experiences have taught me to not always trust a cookie cutter installation wizard...especially for custom app installations (ie: primary = home, secondary=work, total sync, no priority). So, I did not perform the initial sync during installation of the palm software fearing that the new installation would NOT recognize that the work computer was a secondary machine and resultantly wipe out the old palm data from the primary machine. Turns out, as I saw in many other unrelated posts, that it's difficult (if not impossible) to specify conduit direction to outlook 2003 outside of the initial sync (this prompted me to specifically look for conduit direction during install). So, this wizard is one I should have trusted...by mistake...because of weak program design.
By the way...once I specified sync with outlook during the initial sync, EVERYTHING works fine despite not having installed the two "imperative" conduit updates (they were uninstalled after several previous failed attempts at this).
Hope this helps
OK. Hope this helps you because it fixed my problem. Go into palm desktop. Go to hot sync, click on custom Go to Calendar (Outlook) and double click on that. At this point click on settings. Under conflict resolution choose "outlook wins". Then go out and check syncronize files and set as default. Click done and this should resolve the issue. Reply if this is confusing.
I was ready to give up completely. Uninstalled, reinstalled, nothing worked.
Here is what I did to resolve sync errors:
1. Perform a hard reset on the Palm
2. Go to the Palmone folder on your hard drive (C:\Program Files|PalmOne. Look for the Backup folder. Rename this folder Backup Old.
3. Connect the Treo to your computer.
4. Right click the Hotsync icon in the taskbar and click Custom.
Change the four Outlook conduits (Calendar, Contacts,Tasks,Memos) to Desktop overwrites Handheld.
5. Run a Hotsync with the Treo. It should sync without errors. If you need to install additional applications you can add them now.
This worked for me. I hope it helps with your errors.
yes I moved my files to a new machine and reinstalled palm
(which of course also created the dreaded multiple copies of many palm contacts, when palm discovered older archives, but that is another story!) I wouldn't mind that if the palm pilot would just sync with outlook 2003. It synched with Outlook 2000 on my old machine.
you don't need pocketmirror for zire 72 because palm desktop have outlook conduits to handle outlook synching. inorder for you to sync using outlook you must have the outlook conduits installed which seems you have it already installed. you have to disable some older conduits inorder to avoid conflicts with the conduits. to do these follow these steps:
1. right click on the hotsync manager icon on your system tray
2. click on Custom...
3. select Date Book (Outlook)
4. click on Change...
5. select Do Nothing and set it to default
6. click Ok
7. repeats steps 3-6 for Address Book (Outlook), To Do List (Outlook) and Memo Pad (Outlook)
Hard-reset your Palm to erase all data (that usually involves pushing the small "reset" button on the back, then pressing the "power on" button until the device boots, and then pressing "up" to confirm the hard-reset)
After that, sync your palm. The sync software will ask if you want to use your existing profile or create a new one. Create a new one. Then the program will offer to sync your Outlook profile with your Palm. Click on "ok", and a message asking you to accept to sync your Outlook data with more than one profile will pop-up. Click on OK, again... and that's it!