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Re: Replace GE ice dispenser damper door on GE model...
Take both hands and place on the front bottom edge of control panel pull up and out it is hard and you think you are going to break something but you are not when you get the control panel off there will be 4 screws at each corner undo them and slide that piece off then you can see your door
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I have the same make and model. I had to replace the Motherboard. I
bought it online $100 and it is really easy to replace. I heard from
my neighbors who had the same fridge that they got the $100 refund from
GE because it was a manufacturing defect.
Alot of the GE refrigerators have problems like this. You either need to replace water valve on the back because one of the valves has stopped working OR the tube in the door has frozen and the door will need to be replaced. The best way to tell is remove the hinge cap on the bottom hinge and disconnect the little adapter put a towel down there and then trigger the water dispenser. If water comes out, the tube is frozen in the door. If not, replace the valve.
Here recently I have run into 2 of these units that do this and have found that the dispenser line is frozen in the freezer door. The way to test this is to remove the kick plate under the doors (It is easiest to open both doors to do this) Disconnect the union in the water line leading to the door by pushing in on the waterline and pulling in on the end of the fitting. When the line is apart, close the doors and push in on the paddle as to fill a cup with water. If you get water out of the line under the door then your line in your door is frozen and you will either need to replace your door or let the unit thaw for 24 hours with the doors open. Cheaper to thaw. If no water comes out under the door when paddle is pressed then you will need to replace the water valve as long as you have 120 volts at the valve when actuated. I have had some of these same units making noises like this. One I found was leaking water down from the water inlet tube and in behind the ice maker and behind another panel that shoots up to the ice maker and building up behind that panel and causing a whistling sound. Removing the ice build up solved this one problem but couldn't find solution for the problem for the other. Dismissed it to change in the weather and expanding and contracting of the liner of the unit. Hope this helps.
need to call ge at 1800-386-1215 some of these sxs have a door insulation issue that they will either send replacement doors to an authorized service company to exchange at no cost to you or offer a rebate for a newer model. yours might be in this group
have your model and serial number out of the ref located in the refrigerator section, about 4-5 inches from the celing down the right side and call and see