Question about Hotpoint HSS25IFMCC / HSS25IFMWW Side by Side Refrigerator

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Side by Side GE Hotpoint Refrigerator HSS251FMCC

My freezer is running ok, refrigerator section runs warm 50 degrees. Cold control damper motor stays closed. Thanks for any assistance.

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  • SEAHAGSG Sep 02, 2008

    I WAS ALSO TOLD BY A LOCAL PARTS SUPPLIER THAT THE DAMPER IS CONTROLLED BY THERMISTORS AND A CONTROL BOARD. HOW WOULD I TROUBLE SHOOT THESE PARTS? THE OWNER OF THIS REFRIGERATOR STATES THAT THIS HAS RUN LIKE THIS FOR 1 YEAR, WHICH LEADS ME TO BELIEVE IT IS NOT A DEFROST HEATER PROBLEM, OR I WOULD ALSO HAVE A FREEZER PROBLEM BY NOW. ANY ADDITIONAL HELP WOULD BE APPRECIATED. THANK YOU,

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You may have a double problem. One, you state that the damper stays shut. if the box is running 50 degrees, it should be wide open, My question is, do you think because that there is no air from the damper that it is closed? The usual problem on these units is that it is not defrosting and the evap coil gets blocked with ice. This will cause an air flow problem to the ref side, although the freezer seems to work. The most likely cause is a bad defrost heater. If not, then possible a bad damper if it is not opening.

Posted on Sep 01, 2008

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