Question about Kenmore 24.8 cu. ft. TRIO Bottom Freezer Refrigerator

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Kenmore Elite Trio

I keep getting an erro code on the LCD screen that displays "Er dH Kenmore trio 795.7731 I realize that this is not the exact model # but the problem is similar.  Before it was a year old, it began making unbearable loud noises.  We called sears and they said they had no record of us owning this item.  We even called the store where we purchased it.  Same response.  Much to our dismay, shortly after a year, we had the same problem as others on this site, where it would shut off with an error message.  Our message was er FF.  Also, the light bulbs would not turn off when the door was closed, causing food to get warm or melt.  We had to remove them.  Sears says it will cost us $500+ to repair.  Then, we can purchase an outrageously expensive service agreement for the future.  I believe this is also an LG model.  I am awaiting a reply from the complaints dept. at sears.  We are currently having to defrost the freezer with a hairdryer daily in order to make it work!  This is ridiculous!!!!!

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This is an error code that pertains to the evaporator motor but could also be the main board.
If the evaporator motor is running, the main board will probably need to be replaced.
It could be a wiring problem but it's not very likely.

If the motor is not running, some voltage checks will need to be made, at the motor and board, to determine which component has failed.
These checks require a meter and can be difficult to make, even for a technician.

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Posted on Sep 23, 2010

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Kenmore Elite top mount freezer. Freezer cold with a little frost on back wall. Frig warm, Turning frig temp control to "O" shuts frig off. Can hear motor stopping, Turn back on after 1 hour, no change.

Posted on Jun 28, 2011

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Refrigerator warm, display blank but freezer still works


The Er DH error code indicates the temperature sensor on the evaporator coil did not reach 50 degrees within one hour.
This would indicate the control board did put the refrigerator through a defrost cycle.

This problem could be caused by a defective relay on the control board, a defective defrost heater, a broken wire to the heater, or a stopped up drain on the defrost pan causing ice to form on the evaporator coil.

Before replacing the control board, someone should remove the food from the freezer, remove the freezer drawer, and remove the evaporator cover to expose the evaporator coil, heater, and defrost sensor.
The voltage to the defrost heater should be 120 volts ac.
The defrost heater is part of the evaporator coil and is not replaceable as a separate part.

You can test the operation of the defrost system by pressing "Ultra Ice" and "colder freezer temp" for 3 seconds.
The first time you press and hold the buttons the board will test the compressor, fan, and open the damper.

All displays should be on.


The second time you press and hold the buttons the board will test the compressor, fan, and close the damper.

The third time you press and hold the buttons, the board will turn the compressor and fan off and turn the defrost heater on for around 25 minutes. This would let you know if the defrost system is working.


http://knol.google.com/k/fixing-the-er-dh-code-on-kenmore-elite-trio#

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Feb 21, 2010 | Kenmore 24.8 cu. ft. TRIO Bottom Freezer...

1 Answer

Kenmore Elite trio Error 15


This is an error code for the icemaker fan motor.
If the control does not see a signal coming back from the fan motor you will get this error code.
Please see the image below from the service manual that explains the ER IF error code.

http://media.fotki.com/1_p,wkbwtkdqbqkgrkkxgtqsskgwtqkq,vi/ktfgsrbbdxktrrwffdr/1/1303472/5961857/image18067img-or.jpg

The ER IF code indicates a failure of the icing fan.

You may notice slower ice production but the other fans should be okay.

You can select the ultra ice option and see if the fan toggles on.

The fan or the control is bad.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Nov 06, 2009 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer

We have a Kenmore Elite Trio that keeps giving us an error message in the electronic window of er dH


The Er DH error code indicates the temperature sensor on the evaporator coil did not reach 50 degrees within one hour.
This would indicate the control board did put the refrigerator through a defrost cycle.

This problem could be caused by a defective relay on the control board, a defective defrost heater, a broken wire to the heater, or a stopped up drain on the defrost pan causing ice to form on the evaporator coil.

Before replacing the control board, someone should remove the food from the freezer, remove the freezer drawer, and remove the evaporator cover to expose the evaporator coil, heater, and defrost sensor.
The voltage to the defrost heater should be 120 volts ac.
The defrost heater is part of the evaporator coil and is not replaceable as a separate part.

You can test the operation of the defrost system by pressing "Ultra Ice" and "colder freezer temp" for 3 seconds.
The first time you press and hold the buttons the board will test the compressor, fan, and open the damper.

All displays should be on.


The second time you press and hold the buttons the board will test the compressor, fan, and close the damper.

The third time you press and hold the buttons, the board will turn the compressor and fan off and turn the defrost heater on for around 25 minutes. This would let you know if the defrost system is working.


http://knol.google.com/k/fixing-the-er-dh-code-on-kenmore-elite-trio#

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Aug 30, 2009 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer

Kenmore Elite Trio Error Message ER DH


This is a refrigerator manufactured by LG and is well known for this type of malfunction. There should be two 1/4 inch screws on the outside of the freezer drawer tracks near the front that will allow you to pull out the entire door assembly. Once this is done and the unit is fully defrosted and unplugged, there are a couple/few screws in the back freezer panel. Once the panel is removed, this part is located on the upper right side of the evaperator coils. It is sometimes wedged in tigtly but should pull out with a good tug. Unplug the white harness, remove defective part and reverse this process. Good luck and happy shopping for the shoes.

Aug 25, 2009 | Refrigerators

1 Answer

Er dh code error on Kenmore elite trio


The Er DH error code indicates the temperature sensor on the evaporator coil did not reach 50 degrees within one hour.
This would indicate the control board did put the refrigerator through a defrost cycle.

This problem could be caused by a defective relay on the control board, a defective defrost heater, a broken wire to the heater, or a stopped up drain on the defrost pan causing ice to form on the evaporator coil.

Before replacing the control board, someone should remove the food from the freezer, remove the freezer drawer, and remove the evaporator cover to expose the evaporator coil, heater, and defrost sensor.
The voltage to the defrost heater should be 120 volts ac.
The defrost heater is part of the evaporator coil and is not replaceable as a separate part.

You can test the operation of the defrost system by pressing "Ultra Ice" and "colder freezer temp" for 3 seconds.
The first time you press and hold the buttons the board will test the compressor, fan, and open the damper.

All displays should be on.


The second time you press and hold the buttons the board will test the compressor, fan, and close the damper.

The third time you press and hold the buttons, the board will turn the compressor and fan off and turn the defrost heater on for around 25 minutes. This would let you know if the defrost system is working.


http://knol.google.com/k/fixing-the-er-dh-code-on-kenmore-elite-trio#

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Jul 11, 2009 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer

Kenmore Elite Trio


dh means there is a defrost problem with unit you need to repl the controler in evaporator. you will have food loss if not taken care of asap if is under a year old call the tech out there

Oct 14, 2008 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer

Kenmore Elite Refrigerator error er dh


The Er DH error code indicates the temperature sensor on the evaporator coil did not reach 50 degrees within one hour.
This would indicate the control board did put the refrigerator through a defrost cycle.

This problem could be caused by a defective relay on the control board, a defective defrost heater, a broken wire to the heater, or a stopped up drain on the defrost pan causing ice to form on the evaporator coil.

Before replacing the control board, someone should remove the food from the freezer, remove the freezer drawer, and remove the evaporator cover to expose the evaporator coil, heater, and defrost sensor.
The voltage to the defrost heater should be 120 volts ac.
The defrost heater is part of the evaporator coil and is not replaceable as a separate part.

You can test the operation of the defrost system by pressing "Ultra Ice" and "colder freezer temp" for 3 seconds.
The first time you press and hold the buttons the board will test the compressor, fan, and open the damper.

All displays should be on.


The second time you press and hold the buttons the board will test the compressor, fan, and close the damper.

The third time you press and hold the buttons, the board will turn the compressor and fan off and turn the defrost heater on for around 25 minutes. This would let you know if the defrost system is working.


http://knol.google.com/k/fixing-the-er-dh-code-on-kenmore-elite-trio#

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Sep 21, 2008 | Kenmore 24.8 cu. ft. TRIO Bottom Freezer...

1 Answer

Kenmore elite Trio


unplug the unit from the wall and re-plug it in and see if the display goes back to normal. It will stay that way untill the next defrost cycle and the code out again. Most likely there is a controller located on the right side of theevap that may need replacing. The code is saying there is a defrost problem.

Sep 03, 2008 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer

Kenmore Er dh


The Er DH error code indicates the temperature sensor on the evaporator coil did not reach 50 degrees within one hour.
This would indicate the control board did put the refrigerator through a defrost cycle.

This problem could be caused by a defective relay on the control board, a defective defrost heater, a broken wire to the heater, or a stopped up drain on the defrost pan causing ice to form on the evaporator coil.

Before replacing the control board, someone should remove the food from the freezer, remove the freezer drawer, and remove the evaporator cover to expose the evaporator coil, heater, and defrost sensor.
The voltage to the defrost heater should be 120 volts ac.
The defrost heater is part of the evaporator coil and is not replaceable as a separate part.

You can test the operation of the defrost system by pressing "Ultra Ice" and "colder freezer temp" for 3 seconds.
The first time you press and hold the buttons the board will test the compressor, fan, and open the damper.

All displays should be on.


The second time you press and hold the buttons the board will test the compressor, fan, and close the damper.

The third time you press and hold the buttons, the board will turn the compressor and fan off and turn the defrost heater on for around 25 minutes. This would let you know if the defrost system is working.


http://knol.google.com/k/fixing-the-er-dh-code-on-kenmore-elite-trio#

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Apr 12, 2008 | Kenmore 24.8 cu. ft. TRIO Bottom Freezer...

2 Answers

Kenmore Elite Trio


Here are some examples of model numbers for this appliance: 106.8782070, 596.58692890, 119.909851, 119.3101279, 198.887482, 253.835123
•  Inside the refrigerator or freezer, on the upper left or right side wall
    •  Behind the lower crisper drawer
    •  Behind the lower toe kick-plate
    •  On the face frame of the refrigerator body
Can you help locate these numbers so I can assist you with the solution?  TKS,Sea Breeze

Oct 24, 2007 | Kenmore 73502 / 73504 / 73509 Bottom...

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