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Vx to Outlook 2002 failed - no connection Established

My hotsync has been working fine through Pocket Mirror and literally one evening it worked and the next morning it didn't. My IT staff claims they didn't change anything on my PC, however I have no explaination. The following is the message I get: "The connection between your handheld computer and the desktop could not be established. Please check your setup and try again." I've uninstalled and re-installed Palm Desktop and Chapura Pocket Mirror and I've checked the connectivity of the cradle. The connectivity is fine, but the PDA still won't connect to either the Palm Desktop software or Outlook. Any suggestions?

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Hi, on ur palm tap on home , u would see hotsync icon tap on that , on the hotsync page , u would see ur name on top or just welcome , make sure u see direct serial on the same page , tap on the top left corner where it says hotsync in words , in the drop down , tap on lan sync prefs , make sure local hotsync is darker in shade. on the pc make sure u see the hotsync manager at the bottom right corner , if not , click on start , click on all programs , choose palm desktop , inside that u would see hotsync manager , left double click on that , if it doesnt appear at the bottom right corner , try 4times , then if it still persists , restart the pc and try again. Once u see the hotsync manager at the bottom right corner , right click on that , left click on setup , left click on local , choose a different com port , reduce the speed to 9600 , click on ok restart ur pc and try hotsyncin , if it doesnt work try the previous step again and do not forget to restart ur pc , and then perform a hs , it will work .... Regards

Posted on Sep 11, 2005


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