Question about Vtech ia5870 Analog Cordless Phone

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Vtech ia5870 dual handsets model problem:

One of the handsets does not communicate with the base. How do I reconnect the handset with the base? I have repalced the battery, recharged on the main base and still get the message "Connecting - other handset on or out of range". Is there a solution to this problem?

Posted by on

  • PFC1 Sep 04, 2008

    I had already tried this and it did not work. Thanks.

  • PFC1 Sep 07, 2008

    Thanks. I have already tried that. I have done everything with replacing, removing, exchanging and recharging batteries on main base. I was hoping someone knew how to "reprogram" the handset since that is what I think needs to be done. Perhaps this is not possible.



    Thanks again.

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Http://www.vtechcanada.com/manuals/5870ciben.pdf
from the troubleshooting section of the manual

• Unplug the base unit’s electrical power and remove the battery from the handset. Wait for 15 seconds then plug in the battery place the handset in the base unit and plug in the power. Allow up to one minute for the cordless handset and base to synchronize

not a guarantee, something to try


Posted on Aug 30, 2008

  • AlmostBob
    AlmostBob Sep 04, 2008

    try pulling the battery out of the one that is working, it may be enough to shut out stray signals

    not a solution, something to try

    stranger things have worked before



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