Question about Dell 922 All-In-One InkJet Printer
Scanner not working on new Dell laptop (Vista),
I have a Dell 942, and I also ran into problems scanning. Basically, the Dell "All In One Center" refused to open, and when the printer generates a scan, it tries to send it to that application. What worked for me was uninstalling Microsoft Internet Explorer 7 and 8. Once I was back to IE6, my Dell printer functioned normally. Upgrading to IE7 immediately "broke" it again.
I discovered this after running a repair installation of Windows (a recommended action any time you start experiencing weird problems). I did not have to format my hard drive or lose any data, although some applications had to be reinstalled or re-patched afterward. But the repair install took me back to IE6, and magically, my printer suddenly worked again! When I went to the Microsoft Update site and upgraded to IE7, poof! Dell AIO Center would no longer open, and I couldn't scan.
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Posted on Dec 26, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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