Question about Creative Labs Zen Neeon MP3 Player

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Frozen 6gb Zen Neon " Can reset via side pin but only

Cannot turn on or off. Can reset via Pin on side of unit but only resets to display "Creative"

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I have tried reseting the Zen Neon numerouse times, but it keeps displaying the creative sign.

Posted on Nov 14, 2008

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2 Answers

My zen mp3 player shut off and wont come back on the power light is on but the screen is blank


All creative mp3 players have a reset button you have to use a pin or very small object to reset it but to me it looks like it frooze up. try to reset it charge it and then turn it back on. the reset button looks like a little hole. the one i bought my roomate is on the side bottom and his says reset. you have the one i bought my mom and she is not currently here at the moment but there should be a simular hole on yours to reset. if you need help finding it let me know i will get ahold of my mom. 

Sep 03, 2009 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

Creative Zen screen is frozen on ZEN


If you have tried the reset hole on the bottom, try the mp3 player recovery tool here.

Feb 12, 2009 | Creative Labs Zen Digital Media Player

2 Answers

Frozen


There is a small pin hole reset button, you will need a small pin to push the button on the inside, hold the button for about 20 seconds.

Dec 29, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

My zen has frozen and it is still on.


Try resetting it with the reset button on the side of the player. You need to use a pin to push it. If it resets successfully use the players utility to reset and check it.

Cheers

Dec 28, 2008 | Creative Labs Zen V MP3 Player

5 Answers

My Creative Zen Frozen in Docked Screen


Hello,

The following worked for me. Go to the Creative Zen Support warranty info page of their site:

http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?

I ran the recovery tool with my zen connected to the computer and it changed from being in a docked state to updating firmware, after it had done this it worked fine again.

Aug 02, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Creative Zen Micro (6gb) is frozen


Take your battery out of the back, turn it back on and let it reboot.

Jul 28, 2008 | Creative Labs Zen Micro MP3 Player

3 Answers

Creative Zen V plus has frozen


i have a problem with my creative zen v plus. every time i shut it down it comes back on by itself. And when it comes on i have no control. can you help me. thank you

Jul 28, 2008 | Creative Labs Zen Micro MP3 Player

1 Answer

Slide control broken on Creative Zen


If the slider is physically broken it should be able to be fixed.

If “broken” means the slider is frozen, the unit may just need to be reset.

To reset your Zen, gently press a pen head, pin, paper clip, etc into the hole under the power button for 20 seconds. This should reset the unit.

Thank you,
Agent Matt
Go Ahead. Use Us.

Apr 09, 2008 | MP3 & Digital Media Players

6 Answers

Creative zen v problems-frozen


I Recently bought a Zen, and it works great. The only problem I found was that it freezes itself from time to time, and the best solution to this problem is on the bottom of your Zen, there is a very small Reset hole. With a needle or a toothpick, gently stick it in, and push lightly. This will allow the Zen to unfreeze, and return back into it's regular mode. All your files will be saved, and kept on to the Zen, so you don't need to worry about losing any of your files.

Any additional help, I'll be glad to answer!

-bananaboy101

Dec 04, 2007 | Creative Labs Zen V MP3 Player

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