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I have a samsung tocca phone on orange network, the phone is always cutting off on a call even though there is a signal, i have disabled the 3g, this has made no difference, can you help

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  • celt1888 Jan 15, 2009

    I had the same problem on Orange phone was sent back to samsung by retailer when i took it back to shop from where i bought it



    apparently it is a software problem only had phone back 1 day hopefully the problem will be fixed

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2 Answers

This also applies on vodafone. Carphone Warehouse sorted the problem which is caused by the phone switching between 2g and 3g. Don't know what he did though.

Posted on Oct 02, 2008

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It's a problem specific to Orange customers on this phone - all you can do is get on the waiting list and wait for an answer from Samsung according to Orange. They are rescinding all responsibility for the problem, in the meantime we are without a phone that works! They can offer a replacement if the problem cannot be solved but they choose the handset!! What happened to our rights as consumers!! Never go with Orange again for the way they dealt with this!

Posted on Sep 25, 2008

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