Question about Acer Aspire 5315 Notebook
This will be one of two things, 1- a driver glitch, you will need to uninstall the drivers for the cd/dvd drive from the device manager, then reboot. The machine will find the drive and reinstall the drivers automatically. This will fix it if it's a driver problem. You can also try any updated driver utilities, or patches for the drive from Acer's support site. 2- the cd/dvd drive has failed and needs replaced. These are basically plug and play devices, they either work or they don't, so a majority of the time when the machine stops recognizing the drive, it's because the drive has malfunctioned. Unfortunately, these drives are considered sealed units and replacement parts aren't available.
Posted on Aug 30, 2008
First open the "Device Manager" to check for any error messages related to the device and click on "Start" and select "Control Panel" .
Now double-click on the "System" icon then click on the "Hardware" tab and click the "Device Manager" button. A new window appears, and displays whether the device is working properly. If there are any errors, click the "Troubleshoot" button and follow the given onscreen instructions.
Check the DVD that you are trying to use to and ensure that it is free of dirt and scratches and the proper format compatible with your drive.
Now uninstall any drivers that may be on your computer from previous DVD drives.
Now download the latest driver updates for your DVD drive model from Dell website & install it.
Also check on Dell website that your machine has the minimum requirements to operate the drive.
Now restart your computer & check your DVD drive.
I hope issue has been resolved.
Feel free to get technical assistance at http://www.vtechsquad.com/acer-support/ .... if the same problem is still occurring.
Posted on Sep 12, 2012
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Posted on Jan 02, 2017
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