I have a new Tungsten C, installed the provided software (several times) and it will not sync with my outlook 2003. I previously had a Palm IIIxe and had no problem. Got a new laptop with my tungsten c and now nothing syncs! I had not put the old version of the iiixe software on my new laptop. It was clean when I did the first install Very agravated with PALM!
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I would recommend contact the palm free chat. Here is a link for that. I have a TX and have used the chat feature myself and always with good results. Scroll to the bottom of the page and then you will see Palm chat. From there click on chat now and follow the directions. Best wishes.
the Palm Tungsten software. This software is required in order to sync
Palm Tungsten with Outlook Express. To install the software, place the
CD-ROM in your PC and follow the on screen instructions.
the HotSync cable included with your Palm to plug into the USB port of
your PC. You will then plug the other end of the cable into your Palm
the HotSync Manager program on your PC through the "Start" menu or
clicking on the icon. You can manage the different programs available
for synchronization through this program. Select Microsoft Outlook as
one of the applications that you want synched onto your Palm Tungsten.
on the Palm Tungsten. You will see a star icon on the menu of your PDA.
Tap this star with your stylus to start syncing Microsoft Outlook
Express. A dialog box will appear on your PC during the process to know
the progress of the synchronization.
the cable from your PC and Palm Tungsten once the sync is completed. As
the Palm resets, you will now notice that Microsoft Outlook Express is
available on the PDA.
Search Installation Disk, I had this same issue. The Outlook conduit is on the installation guide, you have to search for it.
1. Insert the installation disk.
2. Open My Computer
3. Right click the drive that contains the disk.
4. Click Search.
5. Enter the conduit name for your device (ex: Pocket Mirror)
6. The search results should contain the executible file that you need to run to sync with Outlook.
Hope this helps.
Don't skip the initial HotSync for secondary computer!
Alright, I figured this one out on my own and figured I'd post what I'd learned so that others don't have to endure the teeth mashing, hair pulling, snarling frustration. (self induced as it may be)
My experiences have taught me to not always trust a cookie cutter installation wizard...especially for custom app installations (ie: primary = home, secondary=work, total sync, no priority). So, I did not perform the initial sync during installation of the palm software fearing that the new installation would NOT recognize that the work computer was a secondary machine and resultantly wipe out the old palm data from the primary machine. Turns out, as I saw in many other unrelated posts, that it's difficult (if not impossible) to specify conduit direction to outlook 2003 outside of the initial sync (this prompted me to specifically look for conduit direction during install). So, this wizard is one I should have trusted...by mistake...because of weak program design.
By the way...once I specified sync with outlook during the initial sync, EVERYTHING works fine despite not having installed the two "imperative" conduit updates (they were uninstalled after several previous failed attempts at this).
Hope this helps
your t5 is UNSTABLE possibly due syncing to an old username from an old PDA.
To correct this:
-delete manually the doubles (PDS has a tool but none for outlook)
-perform hard reset on your t5
-hotsync - creating a new user name (do not use the old one)
-you will be asked to use the same profile name for the outlook
Then you should be good to go.
Remember to change (HotSync, Custom) settings before you perform your sync or else you will get duplicate records as I did. Good luck.
Support Knowledge Library
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Solution ID: 25263
Switching between Outlook and Palm Desktop synchronization
Depending on your device, you might be synchronizing with Outlook using the Palm™ Outlook Conduits, or PocketMirror conduits from Chapura (find out which). Both of these types of conduits are installed and activated when you run the CD-ROM that came with your device.
What do you want to learn about?
* Switching synchronization: Palm Outlook Conduits
* Switching synchronization: PocketMirror Conduits
* Synchronizing partially with Palm Desktop, partially with Outlook
* Note about data transfer
* Macintosh information
* Multiple users on the same desktop computer
Switching synchronization: Palm Outlook Conduits
These instructions apply to the Palm Outlook Conduits that are included with handhelds released after late 2003. The Palm Desktop installer determines which conduits are activated during the installation process.
If you want to switch synchronization from Palm Desktop to Outlook, or vice versa, you'll need the original CD-ROM that came with your handheld.
1. Insert the CD-ROM into your computer. A window should open, containing the contents of the CD-ROM.
2. From the Discover Your Handheld screen, select "Install Microsoft Outlook Conduits" or "Change synchronization method" (depending on which device you have)
3. Follow the instructions for switching synchroniztion from or to Palm Desktop or Outlook.
4. See our note about data transfer
Remember: Some applications will continue to synchronize with Palm Desktop. Use Palm Desktop to manage applications such as Photos and VoiceMemo
I did search through the forums before posting and the only "solution" I found was to buy Chapura PocketMirror for $30 which I refuse to do. I should be able to sync this palm with Office without having to spend even more money.
Inorder to sync your handheld with Outlook you must have outlook conduits installed. Follow these steps to have an outlook conduits installed.
1. Place the Desktop Installation & Software Essentials CD on your cd-rom drive. Wait for it to finish its autorun
2. At this point you'll be presented wth a flash window which contains certain options you can choose.
3. Click on "Change your synchronization method"
4. Click on "Use Microsoft Outlook to ...... "
5. Click on "Yes"
6. Click on "Done"
7. Restart your computer inorder to refresh the new settings.
You can now use Microsoft Outlook to synch your appointments, contacts etc..
Hard-reset your Palm to erase all data (that usually involves pushing the small "reset" button on the back, then pressing the "power on" button until the device boots, and then pressing "up" to confirm the hard-reset)
After that, sync your palm. The sync software will ask if you want to use your existing profile or create a new one. Create a new one. Then the program will offer to sync your Outlook profile with your Palm. Click on "ok", and a message asking you to accept to sync your Outlook data with more than one profile will pop-up. Click on OK, again... and that's it!