Question about Palm Vx Handheld

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My hot sync was working fine and now it will not communicate... I have tried everything listed on your website but nothing seems to work please help

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I got the reset card from Palm and it worked. I called the technical support number (the one that they say they will charge you for each call if you are out of warranty) and after being on hold for 45 minutes told them that I needed the reset card. They sent the card and didn't charge for the reset card or the technical assistance call.

Posted on Sep 11, 2005

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Tried calling Palm. After 30 minutes on hold I got a real person and they will send the reset card at no charge. They didn't offer this option but I specifically asked for it. I sure hope it does the trick.

Posted on Sep 11, 2005

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I called Palm and had them send me a Palm Reset Card. I found this information in another thread and had to call Palm to ask for the Reset Card. They will take your call no charge and send you the Palm Reset Card no charge. It worked beautifully!! None of the support people at Palm seemed to be aware of this fix, though.

Posted on Sep 11, 2005

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My Palm stopped syncing on both my work and home computer at the same time. I have been syncing fine with XP and USB. I found a thread where someone mentioned getting Palm to send you a Palm Reset Card. I called Palm and they didn't offer this solution, but I asked for the Palm Reset Card and it worked beautifully! They took my call and sent the Reset Card no charge. Unfortunately, nobody at Palm seems to know about this solution.

Posted on Sep 11, 2005

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When you unchecked the datebook to sync after uninstall/reinstalling, was it able to sync then?

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Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
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1 Answer

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1 Answer

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Create a new Sync profile and check it again

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