Question about Kenmore 53642 / 53644 Side by Side Refrigerator

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Refrigerator not cold

Sometime this afternoon our Refrierator defrosted everthing in freezer. I found this problem when I went to get crushed ice from icemaker on the door of freezer and it poured water and went everywhere.I opened the freezer door and everything was defrosted. I opened the other side , refrigerator part and saw the computer numbers read like it was still working. The refrigerator running but not working.

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  • 639 Answers

Friend,
ngfam1 At your service!
There are many parts in this component that may be the culprit .
One or more will need to be replaced.
This is not easy to diagnose. I've seen service order parts 2 or 3 times till they completed the ice maker repair on a side by side fridge!
You need a hands on tech for this repair!

Below I referred you to a great service nation wide!

If none of these tasks remedy the heat problem then here is a good company that's found nation wide.
A&E Factory Service
A&E has schedulers available to take appointments 24/7
And they do warranty work too, for most manufactures!
1(800) 905-9505

You will be fine
Bless You ngafm1
PLEASE GIVE ME A GOOD RATING BEFORE YOU SIGN OFF

Posted on Aug 31, 2008

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Posted on Jan 02, 2017

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