a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
usually when the bottomof the freezer is cold and the top isn't it's the evap fan motor isn't working and all the cold air sits at the bottom.when you open the freezer door you should hear the fan running inside the freezer,also tried to look up your model but it didn't come up.open the fridge door,look up on the right and hear the cieling and you'll see a tag with the model and serial numbers,i just need the model number and i can help you better
the freezer feeds cold air to the fridge side,there's an evaperator fan that just blows the cold air from the freezer to the refrigerator side and then it returns to the freezer through the air ducts.check this,when you open the freezer door do you hear the fan blowing in there?if you don't you have a bad evap fan motor,if you hear it,remove the second draw from the bottom in the freezer side and touch the back wall,if there's ice or like snow on the back wall you have a defrost problem.if this is it send me the model number and i can look up the parts in your machine and i can help you,also look to see if there's droplets and ice on the food and shelves in the freezer,somebody could have left the door open and the air ducts frooze up and the air can't blow from one side to the other,let me know what you find and i'll help you out
In most cases, there is a device located in or on the evap that senses the temp of the evap. This can be a defrost terminator/fan delay. Sometimes they are separate devices and sometimes they are a 2 in 1 device. If the evap does not get cold enough, the fans will not come on. Usually about +20 degree F. It is to prevent circulating warm air after a defrost and to keep from overloading the compressor after a defrost as heat is generated by electric elements. I would look to see if the defrost terminator / fan delay has malfunctioned, then I would check the refrigeration system performance.
check the fan from the freezer side if its not running /possible frozen or jammed will cause the refridge side to be warm the fan blows the freezer air into the fridge side to cool their is also a damper or duct control which can build up if no blockage or debris test fan for power if power than test fan it self if not running than repair or replace as necessary
sounds like the circulating fan is wearing out. This fan supplies circulation for the freezer as well as the refrigerator when the motor for this fan starts to wear out the circulation supplied is reduced to a point that the freezer will work but not the refrigerator because the fan does nnot run fast enough to circulate the air thru the refrigerator. The minimum cost to repair/replace this fan assemble is around $300.00
3 things to check. If you didn't adjust the damer from the freezer to the refrigerator, like closed it off. Is the freezer fan running? The fan blows air from the freezer to the refrigerator section. Some fans shut off when the door is open so you may have to push in the door switch to check this out. Look for ice on the back wall, of the freezer section, If present then the defrost cycle is not working. The evap. coil is icing up and there is no air blowing into the refrigerator. Set the thermostat back to the normal setting it just causes a longer run time on the freezer section.
If this is a Bev-Air, don't think the door switch will control the fan. At the evap, there is a temp sensor called a fan delay. When unit goes into defrost mode, this warms up. Some also serve a dual purpose. It will terminate the defrost cycle at a certain temp., say 51 degrees or so, at the evap. Anyway, when unit comes out of defrost, it keeps the fan off so it allows the evap to cool quicker and to prevent circulating warm air. This could be your problem. Not a hard fix but they can be a pain sometimes. Outside chance that the unit is low on refrigerant (freon). This will not let the evap get cold enough to trip the sensor back into position to turn the fan on. Good Luck. Restaurant Parts and More carry alot of Bev-Air stuff. 1-888-814-1110. Ask for Rick
First, please re-check to see if both fans are running, the condenser fan by the compressor and the evap fan in the freezer. Next, empty the freezer and remove the evap cover. look at the evap coils. Are they completly frosted up -- if so, you have a defrost problem - this will cause the condition you describe- IF they are not frosted, are only a few of the passes of coil frosted and some just wet with no frost? Then that means you need some freon. The fact that you have some cooling means that the compressor is probabaly OK.
Sounds like there's an airflow problem to the top section. Things that cause no cold air to the top fridge section are... frozen up coils completely blocking most of air flow (defrost cycle not working), evap fan not working to blow air up to fridge, air control dampers in fridge closed or not working properly, or frozen air ducts supply/return.
Pull the whole drawer out the bottom and take the rear inside back off to expose the coils. If they are frozen solid the defrost t-stat or defrost timer could be bad (heat element not usually bad). If there is a nice white frost all over evenly then that's OK. Check that the fan is running when the compressor is running to blow the air up and that there are no blocked air ducts, etc. If all that is good, check if you can feel good air flow from the upper vents with the lower door closed (that shows there is no blockage and the fan is running).