Question about Computers & Internet

1 Answer

I have a Gateway® M-6878h laptop computer, Whenever I put in a DVD or CD into the disc tray and try to eject I get an error that says "An error occured while ejecting DVD RW drive E:" and the disc does not eject. How can I fix this?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 13,433 Answers

Hey,

There is a small hole in the cd / dvd drive tray, you can use a needle or something small to push in, it will eject the drive tray and the cd.

Thanks,
Ekse

Posted on Aug 30, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

An error occurred while ejecting DVD RW DRIVE (D:) tray opens ok ??


Possibly couldn't read the inserted disc or couldn't find a disc to read.

Apr 18, 2016 | Gateway Computers & Internet

2 Answers

I have an acer aspire x1200-b1601a with a cd/dvd drive that will not open without putting the tip of a knife along the edge and prying it open. the "magic" pinhole is behind the case's cover and cann



CD-ROM, DVD, or other disc tray not opening Locking device or software installed First, verify no locking software installed that prevents the tray from opening. If you are unsure, reboot the computer and as it is booting up, eject the tray. If the tray can eject as it is booting, but stops working after loading your operating system, something is being loaded that is preventing the drive tray from opening. Programs used to burn CDs are a common culprit.
Bad eject button If you are running Microsoft Windows, open My computer, right-click the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective, and it is recommended that the drive be replaced.
No power to computer or disc drive If you have recently installed a new optical drive or you have moved the computer, the power cable to the CD-ROM may have become loose or disconnected. Reseat the power cable to make sure this is not the problem.
CD stuck within drive If you suspect that a CD may be stuck within the drive, the tray needs to be ejected manually. Look for the small manual eject hole that ( not the head phone jack) located on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.
cdrom.jpg
If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become damaged or dislodged. But usually, a stuck CD is blocking the way.

Caution: If you are able to open the CD-ROM drive using a paper clip, we do not recommend continuing to do so. This is meant to be used as a temporary solution; the drive should be replaced.

What to do if CD or DVD stuck in drive? Note: This document is for disc drives with a disc in the drive that prevents the tray from opening. See our CD-ROM, DVD, or other disc tray not opening document, if the tray is not opening at all or doesn't seem to be getting power.
If the CD or DVD is not set into the disc tray correctly, it could be sticking up above the surface of the tray, causing it to get stuck with then tray tries to open. In this case, it may be possible gently shake the computer and move the CD or DVD into the correct place in the tray, allowing the drive to open. However, use caution when doing this, as you do not want to shake the computer too much, or you could damage other components.
If this is a desktop computer, you can prevent damage to the computer by opening the computer and removing the disc drive in order to shake or rotate the drive. When the drive is out of the computer, you can manually release the tray by inserting a paperclip into the manual eject hole.

cdrom.jpg
In the case of a laptop computer or a slot load disc drive, since the CD or DVD does not sit in a tray, it cannot be shaken in order to adjust the disc. If the disc is visible you may be able to move the disc a bit by hand, enough to allow the drive to eject the disc. Again, be careful in doing so, as you could damage the disc or drive in the process.
If you're still unable to get the disc out of the drive after following the above steps, it may be a damaged drive and should be replaced. If the disc in the drive is an important disc and you believe the drive is bad, the drive can be disassembled in order to remove the disc. In the case of a laptop or computer with a slot load disc drive, the computer needs to be serviced in order for the drive the be replaced and the disc to be removed.

reference: http://www.computerhope.com/issues/ch001487.htm

What to do if CD or DVD stuck in drive

Jan 03, 2015 | Acer Computers & Internet

1 Answer

What is the proper procedure for opening the dvd drawer on a gateway ne 522 laptop


Locking device or software installed First, verify no locking software is being loaded that prevents the tray from opening. If you are unable to determine this, reboot the computer and as it is booting up, eject the tray. If the tray is able to eject as it is booting, but stops working after loading Windows or your operating system something is being loaded that is preventing the drive tray from opening. This is most commonly software such as a CD burner program that has taken control of the drive.
Bad eject button If you are running Microsoft Windows open My computer, right-click on the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective and it is recommended that the drive be replaced.

Jan 06, 2014 | HP Computers & Internet

1 Answer

Dont see a button to open drive


all the ones i've seen have a button on the right just under the disc tray. along side is the emergence eject hole were you put a pin in to open the draw./tray.

Sep 28, 2013 | Gateway GT5422E Desktop Computer - 1009450...

1 Answer

Just recently, when i try to burn a CD in itunes, it starts burning the first song, then cancels and pops up with "an unknown error occured (4900)" Then, it freezes itunes until i manually eject...


http://www.pc-library.com/errors/error-code/4900-0x1324/ theres your answer please rate me 4 thumbs up for doing the research for you. I hope this explains everything! Have a wonderful day.

May 10, 2011 | Gateway GT5220 PC Desktop

2 Answers

How to insert a cd in a laptop I have never operated a laptop befoe.Plz help .


go to my computer then you can see your disc drive there,
right click it then click eject, then the disc tray will pop out then put your disc and push the tray,

pls rate if this thing helps

Jan 25, 2010 | Computers & Internet

1 Answer

My cd is stuck in macbook and is not being read by my computer it only makes a funny sound when i reload it


A CD or DVD disc can become stuck in your Macintosh. It may not be appearing on your desktop or could be causing the computer to lock up if the computer cannot recognize it properly.
[edit] Solutions
  • First try the normal methods to remove the disc. Drag its icon to the Trash can in the Dock or select 'Eject' from the File menu.
  • If you are running a virtual machine, e.g. VMFusion, ensure that the CD is disconnected from the virtual machine. This will sometimes allow the CD to now show up in Mac OS X.
  • Shut down the computer and start up whilst holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared.
  • If you have Toast Titanium installed on your computer, choose EJECT DISC from the menubar.
  • Sometimes you can successfully use the eject disc button in iTunes even if the disc is not visible to the Finder
  • Open Disk Utility and choose the disc you wish to eject in the left-hand pane, then click on the Eject button.
  • Some Macintoshes have a paperclip hole that you can insert a straightened paperclip into, manually triggering the eject mechanism.
  • Open Terminal and type "drutil tray eject" to eject the disc/tray, and "drutil tray close" to close the tray.
  • Restart the computer while holding down Command-Option-O-F, to enter the Open Firmware prompt. Type "eject cd" without the quotes, and press return. The disk ought to eject. To start into OS X, type "mac-boot" without the quotes. Press return, and the computer will continue with the startup. (This will not work on an Intel Mac. There is no Open Firmware on Intel Macs. )
  • If your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button.

Sep 30, 2009 | Apple iBook G3 Clamshell (M2453B) Mac...

1 Answer

I got a cd stuck in the cd/dvd drive for my gateway laptop- i dont know the model. tried to hit eject button and ejecting through computor and it will not open. what do i do?


All CDs & DVDs have a tiny hole on the drive tray.
Get a paper clip, straighten the paper clip and insert it into this hole and push the paper clip in gently, the tray will release and pop out, then you can remove your disc.
You can do this without the laptop being powered up or powered down.

Feb 21, 2009 | Gateway M305CRV Notebook

4 Answers

Dvd-r/cd-rom automatically ejects


My Dvd-r/cd-rom automatically ejects. Please help!

Justis

Feb 07, 2007 | Dell (Y4081) CD-RW/DVD-ROM (Combo) Burner

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

203 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

101607 Answers

David Payne
David Payne

Level 3 Expert

14160 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...