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I can't burn a DVD. It says there are no drivers installed. I also cannot import sound using Cyberlink program. The mute button on the sound track is greyed out and I can't take the mute off. I have an HP Touch Smart PC running on Vista 64 OS

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Okay, lets first solve your DVD problem. First of all do you have a DVD burner?If so read on. Next is the burner an internal burner or external burner? If it is an internal burner contact the company for the drivers. If it is an external device see if it came with a CD. If it did install it, if not Add the hardware to your computer with the add hardware wizard. If you need instructions just tell me.

All The Best,
RCF

Posted on Aug 30, 2008

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Posted on Jan 02, 2017

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Sound card broke


Check hardware Many sound problems are caused by hardware that isn't set up properly. This step covers checking your sound card, plugging cables into the correct locations, making sure the hardware has power, and checking the volume.
1. Check your sound card Check to make sure your computer has a sound card, or sound processor, and it's working properly.
  1. Open Device Manager by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33_71.jpg , clicking Control Panel, clicking System and Security, and then, under System, clicking Device Manager. 1f9463c2-c968-47bf-9b4d-939c5d1af477_9.jpg If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  2. Double-click Sound, video and game controllers to expand that category. If a sound card is listed, you have one installed. If no sound card is listed, check the information that came with your computer to see if there's supposed to be a sound card installed. If there should be a sound card installed, you'll need to install one according to the manufacturer's instructions.

    Notes

    • If you think you have a sound card installed but you don't see it under the Sound, video and game controllerscategory, expand the Other devices category and check the devices listed there.
    • Laptops don't usually have sound cards. Instead, they have integrated sound processors, which appear in the same category in Device Manager.
If there's a yellow question mark next to the name of the sound card in Device Manager, there might be a problem.
  1. Right-click the name of the sound card, and then click Properties.
  2. Click the General tab, and then look in the Device status box to identify problems with the sound card.
    If there's a problem, you might need a new driver for your sound card. For more information, see Step 3: Update drivers.
2. Check if the cables are connected properly 3. Check power and volume If you have speakers, make sure they're plugged into a working power source and turned on.
Make sure that your speaker volume or headphone volume isn't muted or turned down too low. This is particularly important for laptops, which often have small speakers that can be hard to hear.
  1. Open Volume Mixer by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33_71.jpg, clicking Control Panel, clicking Hardware and Sound, and then, under Sound, clicking Adjust system volume.
  2. Move the slider up to increase the volume.Make sure the Mute button isn't turned on. If the button looks like this: bc956393-768b-49ea-96c0-59e0e9100880_9.jpg, muting is turned off. If the button looks like this: d186b500-30b7-4799-a2e0-ebb43f9d2bd1_23.jpg , click it to turn off muting.

Note

  • Some laptops have an external volume control on the outside of the case. If you're using a laptop, check the external volume control to make sure it's not turned all the way down.
In some cases you might have several volume controls to check. For example, if you're using Windows Media Player it has its own volume control, Windows has a volume control, and your external speakers have their own volume control. If any of these volume controls are set to their lowest setting, you won't hear any sound.
Update drivers For Windows to recognize your sound card or sound processor, it needs a compatible and properly working driver. An outdated, incompatible, or damaged driver can disrupt communication between the PC and the sound card.
If you recently upgraded from one version of Windows to another, it's possible that the current sound card driver was designed for the previous version of Windows. If you've had recent power outages, viruses, or other computer problems, it's possible that the drivers have become damaged. Downloading and installing the latest sound card driver for your sound card can help resolve these types of problems.
Here are three ways to install a driver:
  • Use Windows Update. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can update system features and other software that might help fix your sound problems.
  • Install software from the device manufacturer. If your device came with a disc, that disc might contain software that installs a driver for the device.
  • Download and install the driver yourself. You can search for a driver on the manufacturer's website. Try this if Windows Update can't find a driver for your device and the device didn't come with software that installs a driver.
For more information about updating your sound card driver, follow these steps. For information about devices that are compatible with Windows, go to the Windows Compatibility Center.

To update the driver using Windows Update

  1. Open Windows Update by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33_71.jpg. In the search box, type Update, and then, in the list of results, click Windows Update.
  2. Click Check for updates.
    If there are any available updates, click the links to see more information about each update. Windows Update tells you if an update is important, recommended, or optional. Each type of update might include drivers.
  3. On the Select the updates you want to install page, look for updates for your sound card, select the check box for the driver that you want to install, and then click OK.
    There might not be any available driver updates.
  4. On the Windows Update page, click Install updates. 1f9463c2-c968-47bf-9b4d-939c5d1af477_9.jpg. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
    Windows Update will tell you if the updates were successfully installed.

    Note

    • Some updates require you to restart your computer.

To download and install a driver yourself

If Windows can't find a driver for your sound card or sound processor, and the device didn't come with driver software, you can look for a driver on the manufacturer's website. Driver updates are often available in the support section of such websites.
To locate the driver, find the manufacturer and model name or number of your sound card, and then visit the Hardware and software vendor contact information website. Once you find your manufacturer, go to its website and locate and download the latest driver for your sound card.
If there's an updated driver, follow the installation instructions on the website. Most drivers are self-installing-after you download them, you usually double-click the file to begin the installation, and then the driver installs itself on your computer.
Some devices have drivers that aren't self-installing. If you download a driver that isn't self-installing, follow these steps.
You must be logged on as an administrator to perform these steps.
  1. Open Windows Update by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33_71.jpg, clicking All Programs, and then clicking Windows Update. 1f9463c2-c968-47bf-9b4d-939c5d1af477_9.jpg If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  2. In the list of hardware categories, find the device that you want to update, and then double-click the device name.
  3. Click the Driver tab, click Update Driver, and then follow the instructions. 1f9463c2-c968-47bf-9b4d-939c5d1af477_9.jpg If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Dec 24, 2013 | Gateway 5310 (1008368) PC Desktop

1 Answer

I need to repair vista operating system


Step 1:
The first thig to do is locate the serial key if its not located on your computer you can find in the registry. http://download.cnet.com/%7Bvalue=http://www.download.com/magical-jelly-bean-keyfinder/3000-18487_4-10079600.html The Magical Jelly Bean Keyfinder is a freeware utility that retrieves your Product Key (cd key) used to install windows from your registry. It has the options to copy the key to clipboard, save it to a text file, or print it for safekeeping.

Download the Windows Vista startup disk .ISO file. A .ISO file is a "disk image" file, meaning that it is a compressed archive of all the files that would normally be found on a CD contained in one simple file. Microsoft does not provide users with an official Windows Vista startup disk. Because of this, a number of services online provide their own for users free of charge. Download the .ISO (see Below) file to your computer's desktop. http://neosmart.net/blog/2008/download-windows-vista-x64-recovery-disc/ Put a blank DVD in your computer's DVD writer. Open your DVD burning program. As long as your program can burn .ISO files, you can use any software you'd like. Burn the .ISO file to a DVD by selecting the "File" menu, clicking on "Open" and locating the .ISO file from your hard drive. Next, click the "Burn" button in your DVD burning software and the files contained in the .ISO will be burned to the disk. Label your Windows Vista startup disk with a pen or marker and keep it in a place where you won't lose it. If your computer is damaged to the point where you would need a startup disk, you won't be able to use your computer to make one. It is very important that you do not lose this disk.

Mar 05, 2013 | Systemax Venture H356 Desktop Computer -...

1 Answer

Mute stuck on


Have you tried to unplug the computer from the AC, wait a few mins. and plug into AC, reboot. If that fails open Device Manager, Sound Device, uninstall, reboot, install driver if necessary. This computer has a few miles on it, Right? You may need a sound card, it's hard to say for sure. Why a Trojan Remover? FYI, you can find many excellent programs,freeware, here: http://www.filehippo.com/. MALWAREBYTES, CCLEANER, Anti Virus.....etc. freeware.

Dec 06, 2012 | Dell Dimension 3100 PC Desktop

2 Answers

Your link does not work. Also, I do not believe you may have understood the questions I was asking. I would like to know what I can do to be able to burn video that I have downloaded onto my computer...


If you dont have video burning capability, you will either need to get an external DVD burner or install a new DVD burner into your computer.
If the video is less than 700 Mb, you can burn a Video CD (VCD) onto a normal CD-ROM using a program such as Nero or Cyberlink.

Mar 06, 2011 | Dell XPS 400 PC Desktop

2 Answers

Trying to burn cds or dvds


Try Nero. It's a great program for burning anything!

Jan 09, 2011 | Dell OptiPlex SX270 PC Desktop

1 Answer

Can the hp w1907 copy video games in the cyberlink dvd suite?


Firslty hp w1907 is a monitor model no:

now comming to ur issue, cannot copy an already installed game to a DVD, but if its the installation file you can burn them in cyberlink dvd suite. using a data Disk option.

Jun 26, 2010 | HP OfficeMax - HPHP Pavilion a6130n...

1 Answer

Cd burner makes blank cds


try isolating the problem by plugging an external cd/dvd drive via the USB. use this to burn CD/DVD if the process works, replace your laptop dvd drive.

Jul 07, 2009 | Dell Dimension 4600 PC Desktop

1 Answer

I can't burn anything with my DVD/CD-ROM but it reads dvds and cds


first reinstall the operating system and then you use either nero 6 or NTI CD? DVD maker

Jun 01, 2009 | Computers & Internet

1 Answer

No sound watching dvd clips in Cyberlink DVD Suite


http://www.videolan.org/vlc/download-windows.html

Download VLC player and play your DVDs or CD which one not giving you sound...if its working with VLC and your problem solved then download Divx, and Xvid codec...and intall its and try to play same DVDs on Cyberlink DVD.....Please let me know if problem solved...

Jan 01, 2009 | Computers & Internet

1 Answer

Computer/DVD


first try to update your windows an try if not use 3rd party software to uninstall. i.e.TuneUp Utilities 2007

Mar 15, 2008 | Computers & Internet

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